6,674 Reviews of Brandon Hyundai - Service Center
Fast and great service. The staff was very pleasant and was very quick in giving my car the attention it needed. After the service they even washed my car. The staff was very pleasant and was very quick in giving my car the attention it needed. After the service they even washed my car. More
First time visit was a little unsure. Use to a bigger dealer ship . Spoke to a customer that is a regular and ask him how he liked it and had nice words that made me feel better . But everyone seem very dealer ship . Spoke to a customer that is a regular and ask him how he liked it and had nice words that made me feel better . But everyone seem very nice and I meant my service guy Jonathan and he was very nice . I was in and out took about and hour all was good will be back . Thank you Laurie Hartley More
Not much to say spoke to the service member who first took car. Can not rate anyone because no one spoke sales or service . Poor service waited 90 minutes for oil change with appointment. Walked the lot took car. Can not rate anyone because no one spoke sales or service . Poor service waited 90 minutes for oil change with appointment. Walked the lot while waiting not one person spoke or acknowledge me. After car is bought does not care about customer. More
Awful Experince I was told I could come in at 8:40 for a quick check engine light diagnosis and Harold would call me an hour or 2 later with an update. 3 hours went b I was told I could come in at 8:40 for a quick check engine light diagnosis and Harold would call me an hour or 2 later with an update. 3 hours went by and I heard nothing. Called and spoke with John(nice experience) he said he would pass along to Harold that I was still waiting on my update. Another hour or so goes by and I still haven't heard anything. I called again and spoke with someone else who said they would tell Harold to call me. Another 30-45 go by, Harold still hasn't called and the lady I spoke with the 3rd call could tell how pissed I was with his customer service and physically went and got him. Everyone I spoke to on the phone was great. I can't for the life of me understand how 6 hours went by and Harold did not contact me with an update once. More
Mario was very professional, courteous and thorough explaining every service need for my car in detail. The price for everything was competitive. Great job. I will come back. explaining every service need for my car in detail. The price for everything was competitive. Great job. I will come back. More
Oil Change I have been taken all of my cars here to get the oil changed and it is really a nice place and they do a great job on my cars and they even wash it af I have been taken all of my cars here to get the oil changed and it is really a nice place and they do a great job on my cars and they even wash it after it gets finished. Mario has taken care of me for a long time and he is so nice and polite and makes sure everything is done on my car. I call him up and he gets me in right away. He calls me when it is done. I will continue to take my cars to him to get done. More
Valet was extremely accommodating to my schedule. Ty Roc! John was quick & reviewed maintenance items in detail. Ty John! Great improvements compared to prior experiences! John was quick & reviewed maintenance items in detail. Ty John! Great improvements compared to prior experiences! More
Great Customer Service Best service department in Brandon Florida! I have had several purchases from this dealership, however the customer service in the service department Best service department in Brandon Florida! I have had several purchases from this dealership, however the customer service in the service department keeps me coming back. More
Fast oil change and communicated updates with me through the stay. The waiting room was cleans and service technicians were nice and pleasant to work with. the stay. The waiting room was cleans and service technicians were nice and pleasant to work with. More
Excellent service department experience. Harold was prompt, kept me up to date on everything and provided a quick and easy check out process. Kudos all around. prompt, kept me up to date on everything and provided a quick and easy check out process. Kudos all around. More