Brandon Hyundai - Service Center

GREAT Experience I took my car in for an oil change and some recommended service. Harold De La Cruz was very polite and helpful. He explained the recommended services I took my car in for an oil change and some recommended service. Harold De La Cruz was very polite and helpful. He explained the recommended services to be completed. When my car was done he explained the service completed and the charges so I understood what was done and what I was paying for. After I paid my bill he handed me the keys and escorted me to my car, shook my hand and wished a good day and a Merry Christmas. I have never had this kind of excellent service from any business I have dealt with. More

Great Customer Service Jeff was helpful and very informative throughout the whole process. I am satisfied with my visit at Hyundai services. I also appreciated the snacks an Jeff was helpful and very informative throughout the whole process. I am satisfied with my visit at Hyundai services. I also appreciated the snacks and beverages provided in the break room. More

Great Service Center Manager I visited the Service Center and was given excellent service by the service center manager John. I received an oil change and they washed my car I visited the Service Center and was given excellent service by the service center manager John. I received an oil change and they washed my car More

Maintenance check and oil change Service was prompt. Staff was courteous.and seemed to be knowledgeable of their jobs. Courtesy carwash should include vacuuming interior. Overall expe Service was prompt. Staff was courteous.and seemed to be knowledgeable of their jobs. Courtesy carwash should include vacuuming interior. Overall experience wad good. Waiting area was comfortable. More

Excellent Rating For My Service Advisor. Good Afternoon, I would like to give an Excellent Rating to John Oliver/Service Advisor, He is a very professional and caring person that kept me info Good Afternoon, I would like to give an Excellent Rating to John Oliver/Service Advisor, He is a very professional and caring person that kept me informed about the progress of my car every step of the way. He was an absolute pleasure to deal with and hope to deal with him again the next time I come in for my next car service appointment. Best Regards, Joan A. Bashaw. More

service was good courteous. first time i was there they were shorthanded and had to wait 5 hours. second visit went very well and got loaner car was good courteous. first time i was there they were shorthanded and had to wait 5 hours. second visit went very well and got loaner car More

Courteous Incomplete at this time: Mario sent me on a test drive with Manny to evaluate my concerns. Because it was near the November holiday, Mario advised me Incomplete at this time: Mario sent me on a test drive with Manny to evaluate my concerns. Because it was near the November holiday, Mario advised me to make an appointment after the holiday. More

service My service went great. However, i had an issue with the paint problem and was hoping to get little better help with that. That is why only 3 stars. My service went great. However, i had an issue with the paint problem and was hoping to get little better help with that. That is why only 3 stars. they deferred me to the courtesy hundai which is understandable but I would facilitate that for my customer if I was working there or running service. Ryan More

Great customer service My customer service technician was very helpful and knowledgeable and made sure that I was taken care of. I know the dealer has recently been bought b My customer service technician was very helpful and knowledgeable and made sure that I was taken care of. I know the dealer has recently been bought by another owner but I think they are ever more customer service oriented that before. More

Excellent service Another great service experience! Kegan was exceptional again and went beyond expectations to ensure my experience was great! He’s patient and very kn Another great service experience! Kegan was exceptional again and went beyond expectations to ensure my experience was great! He’s patient and very knowledgeable in the service area. More