Brandon Hyundai - Service Center

Oil Change Service Compared to the Hyundai Dealership in Ocala Florida this place has a long way to go. In comparison this dealership lacked complimentary items, conveni Compared to the Hyundai Dealership in Ocala Florida this place has a long way to go. In comparison this dealership lacked complimentary items, convenient waiting area, and the sticker for my next oil change according to the mileage was very basic (someone just wrote the miles in black sharpie) service tech put exactly 3,000 miles when I have a 2019 vehicle that actually doesn’t require me to have an oil change for at least 5,000 - 7,000. All in all I don’t mind driving to Ocala for my next service. More

Harold De La Cruz is Fantastic! Harold is totally customer-centric. He understands his business and quickly gets to the root of all issues and sees them through resolution. He is cou Harold is totally customer-centric. He understands his business and quickly gets to the root of all issues and sees them through resolution. He is courteous and kind and gives customers his full attention. He follows up and follows through. NOTE TO MANAGEMENT: DON'T LET THIS ONE GET AWAY---EVER! More

Excellent Service! I was surprised by the attendant who came by care and greeted me with Respect. My service attendant Mr. Mario was as always one above the rest when it I was surprised by the attendant who came by care and greeted me with Respect. My service attendant Mr. Mario was as always one above the rest when it’s comes to Service and Helping.. I witness he did some things so marvelous to a customer that show me he does his job with dignity and care. I recommend Brandon Service . More

Bad experience Had a terrible experience. Went for a couple services and left 3hours later with nothing done. They didn’t have parts and let me waiting to fill out p Had a terrible experience. Went for a couple services and left 3hours later with nothing done. They didn’t have parts and let me waiting to fill out paperwork to order. Also watch out when paying, they were charging for services that weren’t done. More

Great service! Courteous staff quick efficient service friendly staff Staff waited on me immediately..Mario listened carefully to my request and carried out everyth Courteous staff quick efficient service friendly staff Staff waited on me immediately..Mario listened carefully to my request and carried out everything successfully and speedily More

Excellent communication Excellent explanation and details on step by step process on maintenance of my car. Setting up appointment to fit my schedule, set up rental and assu Excellent explanation and details on step by step process on maintenance of my car. Setting up appointment to fit my schedule, set up rental and assured me time and completion date of car maintenance. More

Work done right the first time My family is on our 7th hyundai vehicle and will continue to show allegiance to the brand. One of the main reasons we do this is because of the servic My family is on our 7th hyundai vehicle and will continue to show allegiance to the brand. One of the main reasons we do this is because of the service they provide. When the car needs to go into service I know the work will be done right the first time it is in. Keep up the good work. More

Part installation Expectations met as expected. Contacted by Mario when replacement part arrived and installation date scheduled. Appreciate the expediency the servic Expectations met as expected. Contacted by Mario when replacement part arrived and installation date scheduled. Appreciate the expediency the service tech took installing the part. More

Mario was a great help Mario was a great help; I was so worried something was wrong with my car and would be a lot to fix but Mario told me that he doubts it’s something big Mario was a great help; I was so worried something was wrong with my car and would be a lot to fix but Mario told me that he doubts it’s something big and jumped on top of the problem resting assure everything was okay. I got my car back quick and was very knowledgeable. Thank you ! More

Repair Harold’s level of customer service was great. It was a pleasure working with him. He had me in and out right away. I’ll look to work with him if I hav Harold’s level of customer service was great. It was a pleasure working with him. He had me in and out right away. I’ll look to work with him if I have to return. More