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Brandon Hyundai - Service Center

Tampa, FL

4.3
6,674 Reviews

6,674 Reviews of Brandon Hyundai - Service Center

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September 12, 2019

Ecellent Personnel and Service My advisor, Kenneth Creevy, led me through the entire process with no surprises. The maintenance reqired was performed in a timely manner with no gli More

by john.t.marsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Creevy
September 12, 2019

Professionals I always come here for all service on my Elantra and see Mario and Pete for everything. I have been dealing with this dealership since 2001. More

by TONDA0503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Wilk (Pete)
September 08, 2019

Customer Sevice with a Smile! What a difference since the last time I was in for service. Everyone was friendly and knowledgeable. Shane checked me in, made sure I listed all of m More

by JACQUELYNMURPHYJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane, Seth, Rocky, Anthony
Sep 10, 2019 -

Brandon Hyundai responded

We are so happy to hear! Thank you so much for your business and feedback. Have a wonderful day.

September 08, 2019

Service Excellence I purchased both my vehicles there and whenever service was required or needed it was always done honestly and sufficiently. Thank you for the excepti More

by Tukata com.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Mayers
Sep 10, 2019 -

Brandon Hyundai responded

We want to thank you! Thank you for your continuous business both sales and service and allowing us to serve you. We value you and your feedback. -Brandon Hyundai Family

September 07, 2019

80,% happy with the repair of the vehicle My vehicle still has some problems which I initially reported but Ken was very helpful and most of the issue were fixed but requires some little thing More

by Prashanth
Recommend Dealer
Yes
Employees Worked With
Ken
September 07, 2019

Sonata service Tori kept me informed and took care of my needs promptly and on time. My requests for an oil change, Recall and broken trunk latch were all taken car More

by JPALUSTRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori
Sep 10, 2019 -

Brandon Hyundai responded

I am so happy to hear that Tori was able to take care of everything and keep you updated on the services provided. We appreciate your business and your feedback.

September 06, 2019

This place is a disaster. I would not take my grandson''s two wheeler for these guys to fix. From an administrative side my paperwork was lost twice,my key was lost and they More

by Pappaj49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
September 06, 2019

Friendly staff Mario is amazing!! He took care of my issue with tremendous professionalism. Manny is amazing as well. I will recommend this service center. Very ple More

by KHANS2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Kawcak
Sep 10, 2019 -

Brandon Hyundai responded

We are happy to hear your satisfaction with our service team was nothing less than the best. We thank you for being one of our loyal service customers and taking the time to share your experience.

September 06, 2019

Down hill. I've been going here for 10 years and this was the worst experience so far. Called in June for service and the first appointment available was Sept 5t More

by FWWALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Janiszewski
Sep 10, 2019 -

Brandon Hyundai responded

On behalf of the service team here at Brandon Hyundai, I would like to sincerely apologize that you had an unpleasant experience with us. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the scheduling and time management is understandable. I will be bringing this to the attention of our service manager. I would like to discuss this further with you and correct this situation, please contact me at your earliest convenience. Heather Willis Customer Relations Manager hwillis@brandonhyundai.com

September 06, 2019

Tire check After a previous service, my tire pressure light was coming on while driving. The guys in service were quick to get it checked out, prompt with a way More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
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