Brandon Hyundai - Service Center

Car service I have a 2012 Hyundai Equus and I always take my car there for service. They always treat me and my car well. There is only one person qualified to I have a 2012 Hyundai Equus and I always take my car there for service. They always treat me and my car well. There is only one person qualified to work on my car. He always tell me what is wrong and what I need to change. More

Stringing Me Along For Months My wife and I bought a used vehicle in November. It did not come with a spare key. We were told to come back in 30 days and "they would take care of i My wife and I bought a used vehicle in November. It did not come with a spare key. We were told to come back in 30 days and "they would take care of it." 30 days passed and we attempted to get with our sales person (John Valdez), but each time he was too busy to come after being paged and we were not going to wait for hours on end. The holidays come and go and still no resolution. In March I get connected with a sales mgr (Patrick Dawson) who says he will take care of this because my sales person is no longer working there. Miraculously the sales person returns to the dealership and gets the issue passed back on to him....still with no resolution. In March, I finally am able to get the spare key. However, I find out that it will cost me $449.71, which I will be reimbursed for. The service advisor (Mike Daniels) tells me I have to go thru my insurance to get reimbursed. That made no sense. My insurance company had no clue about it. Come to find out I was to turn in the paper to the dealers insurance (FIU) they my extended warranty. Thinking we're getting closer, I submit the paperwork only to have FIU deny my claim because authorization for the work was never submitted by the dealership. Almost a month later, I'm waiting on the dealership to figure out how I'm going to get reimbursed. I have texted and left messages for John Valdez, Patrick Dawson, and Mike Rago (service mgr) with no response whatsoever. I am a school teacher and an extra $449.71 doesn't come easy. This process and the people working within have been incompetent and I just want this issue resolved before I go to the general manager, the owner, or the news media. More

Oil change was quick Came in on Saturday morning with a lot of people there already. Had it done in less than 2 hours. Will come back here again. Came in on Saturday morning with a lot of people there already. Had it done in less than 2 hours. Will come back here again. More

Not happy Was told the coupon I had could only be used for Hyundai vehicles. When I made the appointment they asked for model and I told them I had a Toyota Co Was told the coupon I had could only be used for Hyundai vehicles. When I made the appointment they asked for model and I told them I had a Toyota Corolla and I said I had a coupon for 14.95, not once did they say I couldn’t use it if it wasn’t a Hyundai. Will never go there again More

Not telling me my car is ready!!!!! I had to walk out to ask Not telling me my car was ready!!!!!! I had to walk out to ask!!!!!!😡😡😡😡😡 I had been sitting in the waiting area for about 3 hours.😡😡😡😡 Not telling me my car was ready!!!!!! I had to walk out to ask!!!!!!😡😡😡😡😡 I had been sitting in the waiting area for about 3 hours.😡😡😡😡 More

Quick service Stopped in for oil & filter change. Work was done quickly with minimal upsell or any sort of hassle. Online booking of appointments is a definite plus Stopped in for oil & filter change. Work was done quickly with minimal upsell or any sort of hassle. Online booking of appointments is a definite plus. More

Service Good service and great staff. Reasonable prices and as one of the brandon area service dealer with a great reputation. Such a great place to service Good service and great staff. Reasonable prices and as one of the brandon area service dealer with a great reputation. Such a great place to service your vehicle More

Always a pleasure! Every time I have to bring my car in for service I am treated like family. Mario goes above and beyond to make sure that my car stays in excellent con Every time I have to bring my car in for service I am treated like family. Mario goes above and beyond to make sure that my car stays in excellent condition. I always feel that I can trust Mario and the service team to make sure I get quality service without worrying about being talked into unnecessary service and expense which many other repair facilities often do. I'll never take my car anywhere else. More

Service I always get excellent service, and would recommend Brandon Hyundai to all my friends. They are prompt and do excellent work. I will buy my next car f I always get excellent service, and would recommend Brandon Hyundai to all my friends. They are prompt and do excellent work. I will buy my next car from Brandon Hyundai. More