Brandon Hyundai - Service Center

Worst experience ever! They failed in every respect. Mid-diagnosising the problem then charging me for work that didn’t need to be done! Please go somewhere else! They failed in every respect. Mid-diagnosising the problem then charging me for work that didn’t need to be done! Please go somewhere else! More

No drop-off provided kept waiting for full 2 hours of servic They never provide drop-off and just keep giving false hopes for hours untill your car is serviced. This has happened several times in past. I was ke They never provide drop-off and just keep giving false hopes for hours untill your car is serviced. This has happened several times in past. I was kept waiting for 2+ hours of my car service. I have bought the car from this same dealer but still the courtesy is rare here for service. More

Don't even bother making an appointment I made an appointment to have my car looked at for a potential recall, my appointment was for 3/11/19 at 11AM. I get there about 15 minutes early and I made an appointment to have my car looked at for a potential recall, my appointment was for 3/11/19 at 11AM. I get there about 15 minutes early and the line for the service side was already hanging off the lot. Guy told me that it would probably be 3-4 hours before I get seen. I was taking my car there on my lunch break because the website stated that the inspection should take less than an hour. What's the point of an appointment as I would have spent more than half the day there. I have had my car serviced there before in the past and there were no issues there, this time was ridiculous. More

First time at Brandon Hyundai ! They did a good job....it is a welcoming place ..a reasonable price ..and really nice workers...i will be back..and will recommended this dealership . They did a good job....it is a welcoming place ..a reasonable price ..and really nice workers...i will be back..and will recommended this dealership .Thank you ! More

Vivían This 2nd time I have to reschedule my appointment for service and after waiting for 2 hours I need to reschedule because was long wait and I needed to This 2nd time I have to reschedule my appointment for service and after waiting for 2 hours I need to reschedule because was long wait and I needed to go other places. More

Worse experience on the planet. Still not fixed After several disastrous service appointments we got a call from Jerry Clark the GM who suggested that they come pick up the car the next morning and After several disastrous service appointments we got a call from Jerry Clark the GM who suggested that they come pick up the car the next morning and leave us a loaner to fix the problem. Mike the service manager immediately followed up and said they would call in the morning to come get the car and leave a loaner. So far so good. Crickets. Not a call. We called them at 930 to see what the plan was. No one knew anything and we left a message. Same at 10 and 1030. Then we got a call a little after 11 asking what day did we want to arrange the repair. Apparently no one told anyone it was supposed to be hours ago. 12:30 they pick up the car but don’t leave a loaner. No one knew anything about that. End of day and my wife has to arrange an Uber to get home. We get the car back to my wife’s office and then the next day we have Uber back to her work in fishhawk. We have to leave town for a family emergency and get back a week and a half later to discover the car was never fixed. Just another lie. It is like this dealer gets off on inconveniencing customers. 4 times to get a working seatbelt. This is beyond absurd. While people have been very nice and appear understanding the complete lack of follow through on promises and repairs is the reason for one stars. This service center is getting too expensive for us. We have had to detail the interior to get grease stains out. Uber between fishhawk and Apollo beach. Cancel business appointments etc. why not tell the truth for a change? More

It was a very good experience, great service friendly people Same as above.very courteous and skilled professionals. They really did their best to make me happy. I felt at home and the wait was what was expected Same as above.very courteous and skilled professionals. They really did their best to make me happy. I felt at home and the wait was what was expected. More

Santa fe service A/C service and check up. Had bad odor coming from vents and problem was corrected. Had a very good experience with the staff at Brandon Hyundai. A/C service and check up. Had bad odor coming from vents and problem was corrected. Had a very good experience with the staff at Brandon Hyundai. More

Excellent service was provided and it gave me an oophorectomy to see how the business functions. Great experience!Happy I went yesterday, no appointment but great serv was provided and it gave me an oophorectomy to see how the business functions. Great experience!Happy I went yesterday, no appointment but great service. More

Organized Very organized from call for service to payment. Used to be much less organized and wait times were very long. Nice change with new ownership Very organized from call for service to payment. Used to be much less organized and wait times were very long. Nice change with new ownership More