Brandon Hyundai - Service Center

Personalized When I took my Outlander Sport in with a low tire pressure light, I suspected I had a slow leak from something puncturing the tire. When the service m When I took my Outlander Sport in with a low tire pressure light, I suspected I had a slow leak from something puncturing the tire. When the service manager confirm this, he did it in a way that took in account that I had told him the name I gave my car, Sea Bear, and he reported the news by saying that Sea Bear had a thorn in his paw. That humorous familiarity made my morning! They are such a great team of people at Brandon Mitshubishi that I know my car is in good hands with them. More

So, So I felt the interior of your show room floor was very cold and very blah. Only one car on the floor. I wasn't crazy about the new layout, although t I felt the interior of your show room floor was very cold and very blah. Only one car on the floor. I wasn't crazy about the new layout, although the waiting room was a big improvement. The last two times we've come there even though we had an appointment, we've had to wait over two hours just for an oil change. This is the major reason why I gave you only a two star rating. I would like to say Dan, the service tech, was really nice and polite and very sorry for our wait. Sincerely Jay and Kathy O'Connell More

Workmanship, timeliness & price Location of dealership, exceptional service and punctual. Discount for veterans is a very positive function to the thousands of military personnel Location of dealership, exceptional service and punctual. Discount for veterans is a very positive function to the thousands of military personnel in the Brandon/Tampa area. Many new vehicle sales take place as a result on this program. Happy customers will always return to a pleasant place to do business. Your dealership is at the top of the list. Thanks for the experience. More

Frustrating I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got the I brought my car in around November 7 or eighth, to have the mileage written down and sent into Hyundai for the mpg mileage reimbursement. I got there bright and early at 7:30 in the morning, a gentleman came in and wrote down the mileage and said he knew exactly what to do with it and would get it sent in. After waiting 30 days the representative for Hyundai said they had not received anything. All throughout the remainder of December I kept calling and calling to have someone resubmit the mileage to Hyundai. No one ever called me back! Not one time! I went through three different operators and each one sent me to a voicemail... sometimes one for a “Corey” that was full. I could understand one or two times being busy, But all of these times with no response is inexcusable! I finally drove again to the service center and got Mario Otero who was absolutely excellent! Even though he was sick and really should’ve called in and stayed home, he did not want to leave his workload on his fellow advisers. He help me out and gave me a copy of the form he was sending over to the warranty department. I have had him before as an advisor, and he has always done an excellent job! More

Pleasant experience Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the Customer courtesy & atmosphere. Everybody was friendly, didn't have any issues with anyone at the dealership. Although the wait was a little long, the over all experience was nice. More

The worst service ever!!!! I would never ever recommend your service to anybody it was the worst customer service I've ever had in my life got my car fixed didn't even tell me a I would never ever recommend your service to anybody it was the worst customer service I've ever had in my life got my car fixed didn't even tell me about they didn't order a part until I had to look for myself also left my car dirty said it would only take 2 to 3 hours to fix my car it took over 10 hours and still didn't finish the job. More

Nothing but Awesomeness Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon becau Everyone is always so kind and helpful when I visit, including the other customers. This dealership is far from my house, but I drive to Brandon because I never have problems with them and they make sure I'm aware of everything my vehicle needs without taking advantage of me. More

Genuine Nice, respectable like always. Asked if I had any coupons and I didn’t but he helped me with the price anyways without my asking. PS: Wish the Nice, respectable like always. Asked if I had any coupons and I didn’t but he helped me with the price anyways without my asking. PS: Wish the construction would be done already it’s a nightmare getting in the door. More

Timely and effucient. I have always experienced good service at this dealership in both sales and service. Very friendly too. Recently made changes. Nice area for custome I have always experienced good service at this dealership in both sales and service. Very friendly too. Recently made changes. Nice area for customers. They keep you updated during the wait. More

Oustanding Service Excellent service. Car was finished with oil change in about 30 minutes! Good place to have your Mitsubishi serviced. Highly recommended. Waiting Excellent service. Car was finished with oil change in about 30 minutes! Good place to have your Mitsubishi serviced. Highly recommended. Waiting area has free coffee. More