Brandon Hyundai - Service Center

Great service but I gave this a 3 star rating because the dealership refused to accept a $200.00 service credit or any service coupons from the Brandon Hyundai Coupon b I gave this a 3 star rating because the dealership refused to accept a $200.00 service credit or any service coupons from the Brandon Hyundai Coupon book from the previous dealership. I just felt that not much effort was put into trying to assist me with this matter. The service department is great and so is the service they provide. Management should reconsider some of their policies in my opinion. More

THE WORST DEALERSHIP EXPERIENCE EVER I went in for a tire repair and the service associates told me I didn’t have a warranty that I’d paid an additional 2,000 for!!! They denied me my war I went in for a tire repair and the service associates told me I didn’t have a warranty that I’d paid an additional 2,000 for!!! They denied me my warranty service that was in the computer!! I’ve heard bad things about Brandon dealerships but for them to take advantage of me because of my gender is completely sickening!!! They also gave me my car with 3 lights in which I had to get fixed at another dealership!!! They lied about my warranty cause I got it printed out at another dealer and emailed to me. Disgusted! Will never return or recommend! More

Excellent Service Eugenio is the best. Issue with transmission computer on my 2017. Jumped on finding issue, worked immediately with manufacturer to make sure it was Eugenio is the best. Issue with transmission computer on my 2017. Jumped on finding issue, worked immediately with manufacturer to make sure it was handled. Provided rental for the 3 days... and they even returned the rental when I picked up the car. So thankful since you all hired him and separated maintenance area. Great customer service and job done right! More

Quick & efficient. The service was quick and efficient staff is friendly and very knowledgeable I will gladly bring my car back especially if I have a coupon The service was quick and efficient staff is friendly and very knowledgeable I will gladly bring my car back especially if I have a coupon More

Facility The lot is a battlefield...even dangerous. When I was entering the service lot, I was blocked in traffic, The person in the car behind me kept blowing The lot is a battlefield...even dangerous. When I was entering the service lot, I was blocked in traffic, The person in the car behind me kept blowing his horn. I couldn’t move anywhere. The driver got out of his car and came to my window yelling at me and telling me to move. He had a Brandon Hyundai t-shirt on, and I asked the service intake person who he was. I found out that he worked in the sales department. If it weren’t for the excellent treatment I receive from my service adviser Mario Otero, I would cut ties with this location. More

Routine maintenance Love this dealership Mike Rago in service is the best always takes care of me Wait time is never long Mike is the best in service Love this dealership Mike Rago in service is the best always takes care of me Wait time is never long Mike is the best in service More

Oil change Pretty quick service. Let me know when it was immediately. Updated paperwork due to car maintenance book. Showed me the waiting room and what was offe Pretty quick service. Let me know when it was immediately. Updated paperwork due to car maintenance book. Showed me the waiting room and what was offered. More

Jay was awesome, very nice and helpful! My visit to Brandon Hyundai for service of my vehicle was awesome!! I service was completed when promised and Jay was very friendly. I will continue t My visit to Brandon Hyundai for service of my vehicle was awesome!! I service was completed when promised and Jay was very friendly. I will continue to use Brandon Hyundai to service my car. Thank you! More

Not pressure buying Never pressured into buying,and did there best to get my payment where I needed it to be. Very happy with the entire process, can't say enough! Never pressured into buying,and did there best to get my payment where I needed it to be. Very happy with the entire process, can't say enough! More

Good service, horrible parking The service team was great. My minor repair was handled quickly and completely. However, the roads within the dealer facility are choked with cars s The service team was great. My minor repair was handled quickly and completely. However, the roads within the dealer facility are choked with cars so there is only room for traffic in one direction. In addition, the service entrance is 75 yards down a narrow dead end so that you need to back out when you leave. I actually had to back my car out of there twice in one visit, in the rain (so limited visibility). I will be looking for another dealership for my future service needs. More