Brandon Hyundai - Service Center

Took my car in for service. I was working with Jeff. Be prepared to wait a long time, that’s just how it goes. I brought a book and tried to be patient. After 3 hours at 3 pm Je I was working with Jeff. Be prepared to wait a long time, that’s just how it goes. I brought a book and tried to be patient. After 3 hours at 3 pm Jeff told me it would be about another hour. At 4 pm I had heard nothing. At 5 pm I had heard nothing, by 5:30 I was the only one left in the waiting room and the employees were starting to pack up and leave. I sent Jeff a few texts trying to check in on an ETA and did not receive a reply, so I finally went to the desk and asked where he was. The guy there said Jeff had left hours ago! He found my paperwork in the bottom of Jeff’s desk and told me my car was ready. I asked him if I’d just sat in the waiting room an extra two hours because Jeff left and everyone else had forgotten about me. He didn’t answer and wouldn’t look at me. I pulled out at 5:50pm, what a wasted day. More

Everyone was knowledgeable of their positions, professional from start to finish. Completed my requested services in time they gave me . professional from start to finish. Completed my requested services in time they gave me . More

showed up on wrong day they worked me in , very courteous. Took care of everything. courteous. Took care of everything. More

Nothing short of Exellence service. Mr Ed. Johnson great guy all around Exellence customer skill and knowledge of Hyundai as a hole . I will definitely recommend anyone to Hyundai Dea Mr Ed. Johnson great guy all around Exellence customer skill and knowledge of Hyundai as a hole . I will definitely recommend anyone to Hyundai Dealership in tampa.. Thank u Ed for helping me through the hard time and when I most needed.. Sincerely your. Jose casanova.. More

Service is always great, from the person that signs me in to the person in charge of my vehicles service. to the person in charge of my vehicles service. More

Very friendly staff and clean waiting area. Service was thorough and completed in a timely matter. Service was thorough and completed in a timely matter. More

Sam did a good job at finding out what I Wanted/Needed in a vehicle. I have his card and will look him up when I'm ready for my Santa Cruz. Thanks for your help in answering all my questions a vehicle. I have his card and will look him up when I'm ready for my Santa Cruz. Thanks for your help in answering all my questions More

Muhammad help us and made our experience extremely pleasant as did everyone else thank you pleasant as did everyone else thank you More

Seemed like my service advisor didn’t really want to help only had the car a full month and they blamed me for the noise that was being made on the brakes and rotors asked for a car wash didn’t get that I wa only had the car a full month and they blamed me for the noise that was being made on the brakes and rotors asked for a car wash didn’t get that I was told my car was done but wasn’t told what time the service center closed went to drop the loaner off only to find the service center closed More

Unable to resolve my repeating computer problem with my car. This is third time problem has occurred. car. This is third time problem has occurred. More