Brandon Hyundai - Service Center

Brandon Dealer exceeded my expectations, especially thanks to Service Advisor Ed Johnson. From start to finish, the service was impeccable. Ed's professionalism and attention to detail ensured that my thanks to Service Advisor Ed Johnson. From start to finish, the service was impeccable. Ed's professionalism and attention to detail ensured that my car was fixed promptly and efficiently. I couldn't be happier with the experience. Highly recommended! More

Excellent service, in and out for an oil change in 30 minutes!Very pleased as the first using the service department was a good one, minutes!Very pleased as the first using the service department was a good one, More

Communication. Whenever I asked about oil changes during the three-year free service interval, I was told I was not at the correct time or mile interval, and I'd ha Whenever I asked about oil changes during the three-year free service interval, I was told I was not at the correct time or mile interval, and I'd have to pay for the service. When I called the dealership's service department to ask specifically when I could schedule the free service the representative said she didn't know. I asked for someone to call me back, but no one ever did. I scheduled for service last Friday and was told by an "outside" advisor that she didn't understand why I wasn't offered the free service in the past. My actual advisor informed me that I missed my last free service date by about six weeks, and I'd have to pay for the oil change and tire rotations. Since I was already there (a half hour from home) I authorized the service and payment. When it was completed, I was shocked that they wanted an additional service fee due to my use of a credit card! I ended up paying more than $140 for an oil change and tire rotation that would have cost about $75 at any other location. I just got blank stares when I told the advisor about the prior misinformation about the free service - no apologies or explanations. My sales experience several years back was fine, the dealership is attractive after their refresh. That and snacks in the waiting area do not even come close to making up for the lies and misinformation, nor the nickel and diming of service fees. I shall certainly use alternate service facilities in the future, and purchase my next car from a different dealer. More

Dave was VERY helpful, thank you for the fast and excellent service, I appreciate the help! excellent service, I appreciate the help! More

Efficient. Had the right parts. Great method of payment. Staff was very helpful and friendly. Had the right parts. Great method of payment. Staff was very helpful and friendly. More

Thank you Ed Johnson for working with me to put me to ease about an on going issue with me vehicle ease about an on going issue with me vehicle More

Your dealership looks Great now! !! Quite a difference from when I bought my car in October! !! Quite a difference from when I bought my car in October! More

Have always been well treated. Staff very competent and helpful and have my interest at heart. Staff very competent and helpful and have my interest at heart. More

Big improvement in service department since construction was finished. More organized and easier to check my vehicle in for service. was finished. More organized and easier to check my vehicle in for service. More

Recall performed along with routine maintenance in a timely manner. I did have to schedule a follow-up appointment to get another issue corrected due to the initial service. timely manner. I did have to schedule a follow-up appointment to get another issue corrected due to the initial service. More