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Brandon Tomes Subaru

McKinney, TX

4.8
1,517 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,517 reviews

January 20, 2023

They were quick and courteous. I would definitely recommend using this company to any one More

by MATTRK00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shiraishi
Jan 20, 2023 -

Brandon Tomes Subaru responded

MATTRK00, thank for you for sharing 5-stars! We're glad to hear our team is quick and courteous! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 20, 2023

Battery replaced without cost, I noticed this is due to settlement if lawsuit but anyway I am satisfied More

by nk01791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Brandon Tomes Subaru responded

nk01791, thank for you for sharing 5-stars! We're happy to hear our team made sure you were satisfied! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 19, 2023

I called on a Friday about my issue to see if I needed to even bring it in, and they quickly scheduled me for early Monday morning and arranged a loaner. I dropped off the car and was out in the loaner in a More

by btsub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 19, 2023 -

Brandon Tomes Subaru responded

btsub, thank for you for sharing 5-stars! We're happy to hear Ben and the rest of our team took superb care of you and didn't keep you waiting! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

January 19, 2023

The check in process was quick & easy, and my maintenance was completed in less time than promised. More

by b_sperling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shiraishi
Jan 19, 2023 -

Brandon Tomes Subaru responded

b_sperling, thank for you for sharing 5-stars! We're happy to hear our team got your maintenance finished quickly! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 19, 2023

When I got home I noticed a strong odor coming from the engine. So I opened the hod of my 2019 Forester and noticed some liquid covering a portion of the engine below where the battery was. The odor was More

by DONALDHARTUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
January 19, 2023

The customer service is amazing, especially Hannah. I love the coffee and snacks while you wait too. More

by JUDYBUG76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Jan 19, 2023 -

Brandon Tomes Subaru responded

JUDYBUG76, thank for you for sharing 5-stars! We're glad to hear Hannah provides amazing customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 19, 2023

I have been bringing my car here for service for almost 7 years. They have always been very honest and helpful. More

by MICHAEL
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Russell Lilly
Jan 19, 2023 -

Brandon Tomes Subaru responded

MICHAEL, thank for you for sharing 5-stars! We're happy to hear our team is honest and helpful! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 19, 2023

Johnathan in the service department provided excellent customer service! Communicated with me during the whole service process. More

by MFuller
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Jan 20, 2023 -

Brandon Tomes Subaru responded

MFuller, thank for you for sharing 5-stars! We're glad to hear Johnathan provides excellent customer service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 19, 2023

Brought my new vehicle in for the first oil change and service. I ended up with two door bangs and two scratches. More

by SDLANGFORD1309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Extraordinarily Pleased with Ozzy and Ana they are the Definition of Customer Service. They made my experience simple and enjoyable. More

by j21gpnla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Sungec and Ana Guzman
Jan 16, 2023 -

Brandon Tomes Subaru responded

j21gpnla, thank you for your 5-stars! We're happy to hear Ozzy and Ana made your experience simple and enjoyable! We look forward to serving you additionally in the future. Best wishes!

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