
Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Broke our seatbelt during service and said replacement would take anywhere upto 3 months to become available would take anywhere upto 3 months to become available More
Brandon Tomes Subaru exceeded my expectations as a car shopper! Product specialist Izzy Gandara started it all by allowing me to test drive my eventual car twice. He was sincere, courteous and knowledge shopper! Product specialist Izzy Gandara started it all by allowing me to test drive my eventual car twice. He was sincere, courteous and knowledgeable in every conversation that we had. When it came to working out the finances, Izzy and Patrick bent over backwards to try and find a deal that worked for me. Keisha was great as well, always offering a friendly smile in every interaction we had, from me returning to look at the car again to coming to pick it up the next day. I was very happy overall with my experience and am glad that I chose to visit their dealership! More
$189 diagnostic fee to perform a battery check seemed excessive. Ended up waving the fee only after checking with the mechanic along with my approving other work costing more than the $189 fee. excessive. Ended up waving the fee only after checking with the mechanic along with my approving other work costing more than the $189 fee. More
Fantastic experience from start to finish. Roger took great care of us, from the initial interaction on the Internet to meeting in person and getting us a fair and good deal in a very crazy ma Roger took great care of us, from the initial interaction on the Internet to meeting in person and getting us a fair and good deal in a very crazy market - with no markups and many other things thrown in for less than MSRP. More
Top drawer service department and Denise Watson did a great job as Advisor in going over all items inspected. Covered what would be recommended at next servicing period and costs . Estimate of wait tim great job as Advisor in going over all items inspected. Covered what would be recommended at next servicing period and costs . Estimate of wait time was right on the money and waiting area was clean and comfortable. More
This is the only dealership I've ever been to in my entire life where I trust them. I haven't had a single bad moment at this dealership. In general I do not trust any dealership, which is why it is st entire life where I trust them. I haven't had a single bad moment at this dealership. In general I do not trust any dealership, which is why it is strange that this dealership doesn't screw me over. It kind of blows my mind a little. I don't really want to trust them 100%, but I have no reason not to. Time and time again I go here and I get great service and the service department doesn't screw me over, it's just so insane. I recommend this dealership to everyone I talk to, and I mean everyone, even the people who aren't buying a Subaru. Definitely five stars, definitely 100% amazing dealership. More
I came to Brandon Tomes Subaru after I had a cold and uninformative experience at a different Subaru dealership in the metroplex - I almost didn’t want a Subaru after that! Honestly, Brandon Tomes Subaru uninformative experience at a different Subaru dealership in the metroplex - I almost didn’t want a Subaru after that! Honestly, Brandon Tomes Subaru should have been my first stop to begin with. Harman went above and beyond from the start. Harman was courteous, patient, responsive to every inquiry, and very attentive in listening to what I was looking for. I wouldn’t have left with a car if Harman didn’t make the process as smooth as possible. I really, really appreciate Harman and the role he played in getting me to the perfect addition for my pups and I. More