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Brandon Tomes Subaru

McKinney, TX

4.8
1,533 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,533 reviews

January 09, 2023

always well taken care of,Russell Lilly makes sure to explain what is being done,needed to replace some air filters and he showed me the dirty ones before adding to the original list. More

by JACKL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Brandon Tomes Subaru responded

JACKL0, thank you for leaving 5-stars! We're pleased to hear Russell Lilly is explanative and always takes good care of you! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 09, 2023

I was very pleased with the help I received, and John really worked to make our experience extraordinary! More

by alexa.thib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana, Jeff. , Kyle Shiraishi
Jan 10, 2023 -

Brandon Tomes Subaru responded

alexa, thank you for sharing 5-stars. We're happy to hear John worked to make your experience extraordinary! We appreciate your endorsement and look forward to serving you again next time. Best wishes!

January 08, 2023

To long even with an appointment, phone service was horrible, poor clean of my car. More

by carotrejos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Tomes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Brandon Tomes Subaru responded

carotrejos, we apologize that your experience with us took longer than you anticipated and want you to know we passed your feedback along to our leadership for review, but our Service Director, Edmond Elder could not locate you in our system under your user name. As such, Edmond wanted his direct contact left behind so you may reach out at your convenience. You may reach Edmond directly at eelder@brandontomessubaru.com or 214-544-5156. Edmond is anticipating your contact. We look forward to better serving you on future visits by providing better communication and and improved complimentary wash after your service. We appreciate your feedback. See you next time. Best wishes!

January 08, 2023

Fast service. SA spent time with me and gave advice on maintenance. Good experience all the way around. More

by W2MARCOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jan 09, 2023 -

Brandon Tomes Subaru responded

W2MARCOM, thank you for leaving 5-stars! We're happy to hear our team provided fast service and a good experience! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 08, 2023

Great team. Russell is the best and so are the ladies and Tyler. Great communication and very friendly team. More

by DPMTX2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lilly
Jan 09, 2023 -

Brandon Tomes Subaru responded

DPMTX2005, thank you for leaving 5-stars! We're happy to hear Russell, Tyler and the rest of our team are friendly and communicative! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

My experience at Brandon Tomes Subaru was great. I was nervous when I got there even though I had already picked out a vehicle. But after a brief period of time I had my dream car coming home with m More

by white.terrence78
Recommend Dealer
Yes
Employees Worked With
Melody
Jan 09, 2023 -

Brandon Tomes Subaru responded

white.terrence78, thank you for leaving 5-stars and tagging Melody! We want to thank you for shopping with us! We're glad to hear you took home your dream car. We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

Very friendly and quick! Were very helpful with my inspection and checking my grill after someone smashed a hole with a trailer hitch. More

by Lauren Salvetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Lilly , Kyle Shiraishi
Jan 09, 2023 -

Brandon Tomes Subaru responded

Lauren, thank you for leaving 5-stars! We're glad to hear our team was friendly and quick to serve you! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

As usual, everything was handled with extreme efficiency, a pleasure doing business with your company. Thank you. More

by bigmum504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Brandon Tomes Subaru responded

bigmum504, thank you for leaving 5-stars! We're glad to hear our team always handles things with efficiency and are a pleasure to do business with! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

January 08, 2023

First, the new Solterra is beautiful, and it was right in front waiting for me to park beside it. I knew if we could get together on the price, I was going to drive it home that very day, and with the great More

by Boyd D Roberson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Shiraishi
Jan 08, 2023 -

Brandon Tomes Subaru responded

Boyd, thank you for leaving 5-stars! We're happy to hear Nick Jones is helpful and earned your continued business! We appreciate your praise and look forward to serving you additionally in the future. Take care!

January 07, 2023

Excellent service. I was given options as to what needed to be done My car was washed and given back to me as soon as it was finished. More

by CAROLRUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Jan 08, 2023 -

Brandon Tomes Subaru responded

CAROLRUK, thank you for leaving 5-stars! We're happy to hear our team provided excellent service! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

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