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Brandon Tomes Subaru

McKinney, TX

4.8
1,533 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,533 reviews

January 05, 2023

The dealer communicated well and the service was great! I would recommend the service team anytime! More

by BSMITH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Shiraishi
Jan 05, 2023 -

Brandon Tomes Subaru responded

BSMITH55, thank you for leaving 5-stars! We're pleased to hear our team communicated well and provided great service! We look forward to serving you additionally in the future. Thanks again!

January 05, 2023

Every time I come to this dealership I am blown away by how amazing everyone is. We have had excellent service from everyone and Nick Jones has been the best salesperson to work with every time. He not onl More

by CHRISTINAJMONTAGUE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jones
Jan 05, 2023 -

Brandon Tomes Subaru responded

CHRISTINAJMONTAGUE, thank you for leaving 5-stars! We're happy to hear Nick Jones works tirelessly to help and earned your recommendation! We look forward to serving you additionally in the future. Take care!

January 05, 2023

Staff is very professional and always friendly and accommodating. It's refreshing to see people who truly care about their customers. More

by denastrohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy, Kyle Shiraishi
Jan 05, 2023 -

Brandon Tomes Subaru responded

denastrohl, thank you for leaving 5-stars! We're pleased to hear our team is professional and friendly! We look forward to serving you additionally in the future. Take care!

November 28, 2022

You have a real gem in Mark Kramarenko, he is professional, knows his product, but is humble enough to say, "Let me find out that answer when he isn't sure of the how to answer a question", not j More

by falcoandluke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Kramarenko
Nov 28, 2022 -

Brandon Tomes Subaru responded

falcoandluke, thanks for sharing 5-stars! We're pleased to hear Mark Kramarenko has provided you with fantastic experiences and earned your recommendation! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 22, 2022

Came in looking for a Crosstrek. Mark greeted me right away and helped narrow things down. Made all efforts to get what I wanted. Ana the finance manager made the paper work process More

by alopez90137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Brandon Tomes Subaru responded

alopez90137, thank you for stopping in to shop for a Crosstrek. We're pleased to hear that Mark and Ana were able to add value to the experience. We hope you're enjoying the new car. Let us know when we may serve you additionally. Thanks again!

November 19, 2022

John, the sales person received me with courteous hospitality. He was knowledgeable in his field, answered all of my queries and concerns. He was abreast of alll kinds of Subarus and appreciated his More

by Hospitality0807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John khoury
Nov 20, 2022 -

Brandon Tomes Subaru responded

Hospitality0807, thank you for sharing 5-stars! We appreciate your endorsement. We're glad to hear John is knowledgeable and courteous! Let us know when we may serve you additionally! Take care!

November 12, 2022

I have been trying for 2 months to contact this dealership to get reimbursed for an extended warranty for a vehicle which I traded to one of their other dealerships and have gotten zero response. I More

by cshumaker4295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Tomes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Brandon Tomes Subaru responded

cshumaker4295, we apologize that you've had trouble getting in touch with our team to have your extended warranty refund processed. We passed your feedback along to our leadership this am and our General Sales Manager, Zack Alia noted that our finance department will be contacting you first thing on Monday morning (Nov 14) and wanted his personal, direct contact left behind in the interim. You may reach Zack directly at zalia@tomesautogroup.com or ‭(214) 544-5038 if needed. Talk soon. Best wishes!

Nov 22, 2022 -

cshumaker4295 responded

Dealership contacted me and resolved promptly.

October 06, 2022

I wanted to write a review about a awesome young man Bailey Reid. I want to give Bailey a Five star rating, he has been so helpful, and respectful. Clayton Sanches More

by Clayton Sanches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Reid
Oct 06, 2022 -

Brandon Tomes Subaru responded

Clayton, thank you for sharing praise regarding your experience working with Bailey Reid! We appreciate your praise and look forward to serving you additionally next time. Thanks again!

October 03, 2022

Very friendly especially Michael Gonzalez He is the best sales person l ever met. Thank you for his help to gave us a good deal. If any of my friend wants to buy Subaru I will refer to Michael. 5 t More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Brandon Tomes Subaru responded

Emily, thank you for taking time to share your experience working with Michael in sales! We love hearing that you got a good deal and hope you're enjoying the new car. We look forward to serving you additionally when the time comes. Best wishes!

September 30, 2022

Bailey Reid was our sales representative. He was “down to earth.” He was professional, yet he made us feel at ease. He answered all our questions and we never felt pressured. We will not hesi More

by mlabankston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey Reid
Oct 01, 2022 -

Brandon Tomes Subaru responded

mlabankston, thank you for sharing 5-star praise regarding your experience working with Bailey Reid! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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