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Brandon Tomes Subaru

McKinney, TX

Overview
Employees
Reviews
Vehicles
4.8
1,642 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,642 reviews

May 13, 2025

Curtis, Jeff, Jose, and Addison were awesome! Made for an unforgettable experience! Will definitely be a return customer and recommend others! More

by mrsgibbs81818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Griffin
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May 13, 2025 -

Brandon Tomes Subaru responded

mrsgibbs81818, thank you for sharing 5-stars! We're happy to hear Curtis, Jeff, Jose and Addison are awesome! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 11, 2025

I loved the guidance, did not appreciate quick-paced sales tactics and cadence of speech. More

by zachglennhunt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob Plumlee
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May 12, 2025 -

Brandon Tomes Subaru responded

Zach, thank you for your business. We’re glad you found Jacob’s guidance helpful and completely understand that our quick pace didn’t match the experience you were hoping for. We apologize for that and would love the chance to slow things down and walk through everything at your preferred pace. Zach French, our General Manager, is happy to assist—feel free to reach out to him at zfrench@tomesautogroup.com or 972-632-2001, or stop back by whenever it’s convenient and he’ll ensure you are taken care of. We’d be happy to help. Take care, and best wishes!

May 10, 2025

Purchase was seemless. When we came to picked up the car no one knew what was going on. More

by SSTRATTON1200
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jenny 4 star.
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May 10, 2025 -

Brandon Tomes Subaru responded

SSTRATTON1200, thank you for shopping with us. We appreciate your 4-star feedback and loving hearing the purchase process was seamless. We also appreciate your constructive feedback regarding your experience when you picked up the vehicle. We are passing your note along to our leadership and look forward to earning the 5th star on future visits. See you next time. Thanks again!

May 05, 2025

Sales - Sales negotiation was deceptive. Actual vehicle price was not as advertised online, and was misrepresented during initial conversation and 2 rounds of negotiations. No vehicle window More

by w.c.barnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic Byrd, Addison (Finance)
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May 13, 2025 -

Brandon Tomes Subaru responded

W.C. Barnes, thanks for sharing your feedback. We’re sorry to hear that the pricing experience didn’t meet expectations. Addison let us know he connected with you, but we understand no resolution has been reached yet—and that’s not the kind of lasting impression we aim to leave. While pre-owned vehicles don’t come with Monroney stickers, we could’ve communicated more clearly during negotiations to avoid confusion. We truly appreciate your recognition of both Addison’s and Dominic’s efforts, and we’d love the opportunity to provide a better experience moving forward. Please feel free to reach out to Justin Bunker at jbunker@tomesautogroup.com or (972) 632-2001 if you'd like to talk further. Take care and best wishes!

May 02, 2025

Bought a brand new Subaru here Had a great experience buying it, Jose has been great and is working on solving an issues More

by Builder2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Poole
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May 03, 2025 -

Brandon Tomes Subaru responded

Builder2002, thank you for sharing 5-stars and noting that our team is doing what is needed to take care of you. We appreciate your business and you noting Jose's efforts in working to make this right. We'll be in touch soon. Thanks again!

April 29, 2025

Helpful and knowledgeable sales, finance and support staff! Preston, QB, and Melodie made the purchase experience a great one. Thank you! More

by ddsmith0021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Hardin, Melodie, Quenton Bass
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Apr 30, 2025 -

Brandon Tomes Subaru responded

ddsmith0021, thank you for sharing 5-stars! We're pleased to hear Preston, QB and Melodie are helpful, knowledgeable and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 29, 2025

Jacob accommodated my unusual feature request and did not bore me with feature details I had already studied. More

by juanita.bowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison Roney, Jacob Plumlee
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Apr 29, 2025 -

Brandon Tomes Subaru responded

juanita.bowden, thank you for sharing 5-stars! We're happy to hear Jacob accommodated your request! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 28, 2025

Bailey Reid was exceptional in knowledge of the vehicles, courteous, always available to assist in any way...& other sales personnel were quick to call him if he wasn't at his desk & they also were great to More

by jrltodd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of gentleman who assisted us with finance...I believe his name was Trey (?). Also excellent to work with.
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Apr 28, 2025 -

Brandon Tomes Subaru responded

jrltodd, thank you for sharing 5-stars! We're pleased to hear Bailey Reid is knowledgeable, courteous, and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 28, 2025

I was well taken care and was not rushed into signing on the vehicle I Purchased More

by letriciiakeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass, William Eagling
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Apr 28, 2025 -

Brandon Tomes Subaru responded

letriciiakeck, thank you for sharing 5-stars! We're glad to hear our team took good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

April 24, 2025

Alex made the car buying process very easy. He was very polite, professional and very knowledgeable on the car we were interested in purchasing. If we came back to buy a another Subaru, we woul More

by usnagoose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addison Roney, Alexander Poole
Report | Print
Apr 24, 2025 -

Brandon Tomes Subaru responded

usnagoose, thank you for sharing 5-stars! We're glad to hear Alex, Addison, and the rest of our team are friendly, knowledgeable and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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