Brandon Tomes Subaru

No sleazy salesmen! As newlyweds, first time car-buyers, AND having just moved into the area, we knew we were perfect targets. After visiting 2 other dealerships where we As newlyweds, first time car-buyers, AND having just moved into the area, we knew we were perfect targets. After visiting 2 other dealerships where we felt pressured and sales-pitched from start to end, Brandon Tomes offered a HUGE breath of fresh air. We were greeted by Obiora Ezeh ("Obi"). When we mentioned we had several models in mind, he immediately jumped in to line them up side-by-side for comparison. He was genuinely excited to talk us through all the security/safety features and was great at illustrating the features to us during a test drive (including a parking lot demonstration). After thet drive and on our way out (without having committed to anything) we were introduced to the GM who greeted us like a friend, welcomed us to TX, gave us some local tips, and while walking away turned around and said, "oh, by the way, we'd love to be the ones to sell you a car!" We felt an instant rapport with Obi which continued throughout the rest of the purchasing process. When we had questions or concerns, he either answered immediately or found answers within minutes. He went above and beyond to help us sort out our paperwork and held onto the car for a week while we got ourselves to the DPS and returned our Rental. But the cherry on top was at the pickup: Obi had noticed it was the day before my birthday, and decorated the car with balloons -- SUCH a cute surprise!! We felt so comfortable with Obi and the dealership every step of the way, and would highly recommend them to ANYONE who doesn't want to deal with sleazy car salesmen or feel taken advantage of at the end of the day! More

I had a great buying experience at Brandon Tomes Subaru this past weekend with Rhyon Williams. I purchased a Certified Pre-Owned 2019 Subaru Ascent. Rhyon took a ton of time to share all of the features of this past weekend with Rhyon Williams. I purchased a Certified Pre-Owned 2019 Subaru Ascent. Rhyon took a ton of time to share all of the features of the vehicle with me and let me take a long test drive to make sure I could really get the feel of the vehicle in all driving situations. Very happy with my new Ascent and I highly recommend Rhyon to anyone looking to have an exceptional buying experience. Also while Rhyon was with another customer Sam also spent time answering lots of questions that I had. Thanks! Albert More

Great experience at this dealership made them aware that I did not have much time to waste and the definitely took care of me briefly. I did not have much time to waste and the definitely took care of me briefly. More

Great car-buying experience all due to Obi Ezeh! Obi was very knowledgeable of all of the Subaru models, is patient, and very polite. If you are car shopping, make sure you ask for Obi; you won’t regret it very knowledgeable of all of the Subaru models, is patient, and very polite. If you are car shopping, make sure you ask for Obi; you won’t regret it. Great experience! More

2020 Ascent purchase We recently purchased a 2020 Subaru Ascent. It could not have gone smoother. We special ordered and the car arrived 4 weeks earlier than the origin We recently purchased a 2020 Subaru Ascent. It could not have gone smoother. We special ordered and the car arrived 4 weeks earlier than the original commitment date, which was important to us because we had a long trip planned, and wanted our new Ascent for that travel.. Andrew and Obi both helped take care of us, handing off seamlessly between them if one was not available. We had one very small issue noted after delivery and it was immediately taken care of without question or delay. The entire process, including sales, was low stress, and low pressure. This was probably our best car buying experience to date! More

Obi was great to work with. He had the car ready and reserved when I arrived at the dealership. He went through the enormous amount of information of the new car. Highly recommend. reserved when I arrived at the dealership. He went through the enormous amount of information of the new car. Highly recommend. More

ABSOLUTELY AMAZING I've never had so many staff / salesmen ask if I'd been helped and/or needed help. Didn't have to look for anyone. Everyone was so polite and helpfu I've never had so many staff / salesmen ask if I'd been helped and/or needed help. Didn't have to look for anyone. Everyone was so polite and helpful. I was all prepped for a sales battle to get a new car and it was so quick and easy I never had to haggle about anything. More

Ultra outstanding Salesman and Dealership Obi, my salesman, was the most knowledgeable salesman I have ever dealt with in my 67+ years of life. There was no question that I asked that he could Obi, my salesman, was the most knowledgeable salesman I have ever dealt with in my 67+ years of life. There was no question that I asked that he could not answer off the top of his head. If I ever have to purchase another vehicle, I will gladly go back to him. Brandon Tomes Subaru dealership personnel were simply amazing! I tried car shopping in the Denison/Sherman Texas area where I live to no avail. The dealerships that I visited were very so-so Interested in selling me what I asked for. I drove South 45 miles to McKinney, Texas and was blown away by the interest and professionalism of Team Tomes Subaru. Thank you to Obi, Cody and the rest of the staff that made my 3 hour visit a success! I truly enjoyed driving home in a 2020 Subaru Forester. Chuck Harrison More

Dana Hews went the extra mile to find the Ascent that I wanted. 300 miles actually because all of the dealers were sold out around here. I love this dealership. wanted. 300 miles actually because all of the dealers were sold out around here. I love this dealership. More

A very pleasant buying experience. From the moment that I received a return email from Brian Krenkel and he went to work trying to meet all my demands and expectations, (which I feel From the moment that I received a return email from Brian Krenkel and he went to work trying to meet all my demands and expectations, (which I feel he was somehow able to do), to the time that I pulled up and saw my car sitting out front looking mean, clean, and ready to roll, the experience was easy, painless, and as far as buying a new car goes, enjoyable. They were not only able to beat all the competitors pricing on the car, but get it in the payment range that I was comfortable with. Brian greeted me when I arrived with a handshake and a smile, and was pleasant to work with through the whole process. He even took my daughter on a test drive in a Crosstrek while we were there, which is possibly her next car. The STI has exceeded all my expectations thus far, and is absolutely exciting to drive. Thank you Brian Krenkel for the service you provided throughout my buying experience, and your service to our great country, and thank you Brandon Tomes Subaru for hiring people like Brian who exemplify your desire for customer service. More