Brandon Tomes Subaru

Great Experience! Best experience buying a car we have ever had. Jay was great. Our whole experience from start to finish was great with every person we came in conta Best experience buying a car we have ever had. Jay was great. Our whole experience from start to finish was great with every person we came in contact with. Thank you all for making our purchase of our first Subaru such a great one. More

Pressure free customer service!!!! This dealership put no pressure on my wife and myself when searching for a car. The staff was knowledgeable and they gave us the best deal we could ge This dealership put no pressure on my wife and myself when searching for a car. The staff was knowledgeable and they gave us the best deal we could get. I highly recommend buying your Subaru from here More

GREAT EXPERIENCE THE SALES REP., JAY DUNACUSKY, PRESENTED THE OUTBACK LIMITED TO US IN VARIOUS COLORS WITHOUT ANY RESERVATIONS. HE WAS MORE THAN HAPPY TO ANSWER ALL O THE SALES REP., JAY DUNACUSKY, PRESENTED THE OUTBACK LIMITED TO US IN VARIOUS COLORS WITHOUT ANY RESERVATIONS. HE WAS MORE THAN HAPPY TO ANSWER ALL OUR QUESTIONS. WHAT A GREAT EXPERIENCE. THE FINANCIAL MANAGER, MIGUEL CODNER, WAS EQUALLY HELPFUL BY PRESENTING ALL THE PAPERWORK TO US IN A UNDERSTANDABLE MANNER. THANKS FROM BOTH OF US FOR THE GREAT JOB. FRANK & SALLY More

First time buying a Subaru. Bernard found the best match to meet our needs which was a Forester. He is very knowledgeable and has a great personality. So far, so good. Hope ou Bernard found the best match to meet our needs which was a Forester. He is very knowledgeable and has a great personality. So far, so good. Hope our future dealings with Subaru continues to be a pleasant ones. More

Awesome People, Awesome Service. It's was my first visit to the service department and I was not disappointed. My name was listed on a screen as you drive up. I was greeted promptly b It's was my first visit to the service department and I was not disappointed. My name was listed on a screen as you drive up. I was greeted promptly by Martin, who had all my info on his tablet and confirmed my services and introduced me to the waiting area. Had my Forester serviced and washed in a flash. More

A place not worth to go Don't come! Been here today, My car was all good before I came, a "manager" test drive my trade in car and when he come back, there r smoke from m Don't come! Been here today, My car was all good before I came, a "manager" test drive my trade in car and when he come back, there r smoke from my tail pipe. First time see smoke from my tail pipe line . No idea how and what he did in the test drive but then they said this car worth less since there is smoke come out. Really?! Then I took my car for service at serval place and everything is good, the tech can't figure out why and how there is smoke from tail pipe.... worst experience ever, no idea what they do but they r good at lower trade in... at your own car expense. More

I love these guys!! There are 3 people that are my "go-to" men, because of their expertise, honesty, and genuine friendliness. Joe Rigali (sales), Russell Lilly (service) There are 3 people that are my "go-to" men, because of their expertise, honesty, and genuine friendliness. Joe Rigali (sales), Russell Lilly (service), and Randy (finance). No pressure sales. Honest. Genuine friendship, not just while doing business. They serviced and detailed my 2014 Forester and wouldn't trust anyone else with it. I just bought a 2017 from Joe. I wanted black/black. He found one. In fact, had he not found one locally he intended to go to Shreveport to get one! I have no credit. Randy found me a phenomenal interest rate! I strongly recommend these guys! You won't regret it! More

Very good service department. Really bad sales experience. We went to Tomes Subaru in McKinney and Subaru of Plano. Both sales departments--right up to the sales managers--were unbelievably disorganized and un We went to Tomes Subaru in McKinney and Subaru of Plano. Both sales departments--right up to the sales managers--were unbelievably disorganized and unresponsive to our specific requests. I called Tomes first and after telling the salesperson that we wanted to trade our Subaru for another Subaru. I explained my time was limited and he promised it would take no longer than 30-45 minutes. I drove there at my appointed time only to find out the salesperson had not followed through on any of the three things I asked: 1. The dealership did not have anyone to appraise my car as promised, so while talking to someone else, my salesman literally tore out of the Subaru dealership to take it to the Ford dealership for appraisal (without my permission.) 2. He had not pulled my car information or lease information on the model I was trading (in spite of giving him the info needed.) 3. He had not pulled the new model I wanted to drive up, so another salesman had to take down my request and search for a car to test drive. Upset, I went to tell the sales manager of my experience while the new salesman who had volunteered to help me listened. The sales manager apologized, I again explained what I wanted and they promised to get back with me. That never happened--until 5 business days later. In the meantime, we drove out of our way to Huffiness Subaru. This dealership may not look big and glamorous (who cares), but Mike Bresnahan did a great job in all aspects. In addition, the F&I guy was great too. This feels like a 'down home' type of dealership. We bought a car that day and drove it home. I will definitely drive out of my way the next time to Huffiness when I'm ready to buy or trade. More

Very Happy Buyer Just purchased a new Subaru Outback Limited from Brandon Tomes Subaru. Our sales person, Martin Slattery,was excellent. I absolutely hate car shoppi Just purchased a new Subaru Outback Limited from Brandon Tomes Subaru. Our sales person, Martin Slattery,was excellent. I absolutely hate car shopping, but Martin managed to make the whole experience the most pleasant I've had yet. I was pleasantly surprised by the value they gave us for our trade in, as well as the deal we got on my new outback. Martin was very thorough and patient while dealing with my indecision and explaining / demonstrating all the features on my new car.I could not be happier. And I'm sorry I don't remember his name, but the finance guy was way cooler than the last one we dealt with for sure. More

Buy your next car from Martin Slattery Martin Slattery treated us with the utmost respect in our purchase of a fantastic Outback. Martin is an expert in every part of a Subaru vehicle. He h Martin Slattery treated us with the utmost respect in our purchase of a fantastic Outback. Martin is an expert in every part of a Subaru vehicle. He helped us greatly. My wife and I really appreciated his attention to detail! More