Brattleboro Subaru

Pleasant experience. Ours was a pleasant experience, even though it was just the next scheduled tune up. The service folks were very courteous and professional, and all t Ours was a pleasant experience, even though it was just the next scheduled tune up. The service folks were very courteous and professional, and all the requested work was completed in less time than expected. Thank you, Brattleboro Subaru! More

helpful service department There seems to be a lack of coordination between service appointments made over the phone and those made using the internet. Also, where is the list o There seems to be a lack of coordination between service appointments made over the phone and those made using the internet. Also, where is the list of service employee names on this review form? More

Early for an Appointment I was a half hour early for an appointment and mentioned it to the service adviser. He said don't worry about it we will get it done ASAP. I was act I was a half hour early for an appointment and mentioned it to the service adviser. He said don't worry about it we will get it done ASAP. I was actually out of the dealership 15 minutes after my original appointment was scheduled for. More

Best car-buying experience ever--easy and fun! I thought buying a new car would be intimidating and stressful--Boy was I wrong! Salesman John Mclean made it fun and easy! He narrowed down my option I thought buying a new car would be intimidating and stressful--Boy was I wrong! Salesman John Mclean made it fun and easy! He narrowed down my options quickly, based on the models I had researched, and explained my options. He took the time to get to know my driving needs and suggested an Impreza Sport. We went for a test drive in a sparkly iced-silver car, and I took her home with me that afternoon! Basically I chatted with folks while John did all the work behind the scenes with his colleagues! He explained the car's many snazzy features, though I have a lot to learn still! The whole sales team was friendly and helpful as the process unfolded. I couldn't be happier! She sure is fun to drive! More

oil change Dave worked with me this time but the Service team has always been great. Nate, Dave and Rachel are the best, frendly, thorough and knowledgeable. Dave worked with me this time but the Service team has always been great. Nate, Dave and Rachel are the best, frendly, thorough and knowledgeable. More

Happy as usual I service my car here often because of putting miles on quickly and have had Nate help me at the desk several times. He’s always great. I service my car here often because of putting miles on quickly and have had Nate help me at the desk several times. He’s always great. More

Very satisfied! Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfi Friendly and professional staff. They went out of their way to accomodate our needs. I hope to be their customer for a long time. I am very satisfied. More

excellent service as always came in without appointment because of rattle that worried me. Despite obviously very busy day, were able to squeeze me in not only to check out natur came in without appointment because of rattle that worried me. Despite obviously very busy day, were able to squeeze me in not only to check out nature of problem but fix it. Thank you! More

Excellent car buying experience! This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different de This was my first experience with Brattleboro Subaru. I knew what I was looking for and researched the specific vehicle online at several different dealerships in the area. Brattleboro Subaru offered the car that I was looking for at a much lower price. Their website was very easy to use and I was pre-approved for credit and filled out the financial forms that I needed to before I even walked in the dealership. Marie contacted me right away and answered any questions that I had about the process and scheduled me for a test drive at 5 pm that evening. Ian greeted me at and was very laid back and helpful throughout the process. He explained things very clearly and did not pressure me at all. Luke clearly went over the financial details and did not pressure me to buy any extra service plans or products that I did not need. I received more than what I expected for my trade in. The deal was closed by 7:30 pm and I was on my way. There were no hassles or gimmicks and I felt very respected by each of the staff members who helped me. I will definitely be going back to Brattleboro Subaru the next time I am looking for a new car and I highly recommend them to anyone. More

Everyone is friendly and efficient Every time I go to get my car checked on, the staff is helpful in letting me know exactly is wrong with my car and how they can help in a very timely Every time I go to get my car checked on, the staff is helpful in letting me know exactly is wrong with my car and how they can help in a very timely manor. They also let you know if something can be covered by warranty and thus no money come out of the pocket to help fix the problem. I highly recommend Brattleboro Subaru More