Brattleboro Subaru

Amazing experience!! Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, e Last weekend my husband and I took a drive from upstate NY to pick up our Subaru Forester from Brattleboro Subaru. From start to finish an amazing, enjoyable car leasing experience!!! Yes, I am using enjoyable and car leasing in the same sentence. Our first contact via the internet was with Mike Masters. It was a quick negotiation and lock on a priced (great one at that) with no gimics, nonsense or games. Within 48 hours we were greeted at the door by Tom McFeeley who was awaiting our arrival. He finalize our sale and gave us a thorough introduction to our new vehicle. I really appreciated the time and attention he took to be sure we were familiar with our vehicle before leaving the dealership. We wrapped up our financial portion with Jason Posternak who helped us navigate and finalize our lease in a well organized and thorough fashion. Before we departed we were greeted by Luke Higley, general manager, who made sure we were comfortable and well satisfied with our experience. Everyone else we meet along the way was friendly and courteous, and the dealership made us feel relaxed like we were visiting old friends. New York dealerships should take a page from Brattleboro Subaru's customer service handbook. I would highly recommend everyone take the drive to visit Brattleboro Subaru, it is well worth your time. I look forward to visiting them in the future when I am ready to make my next purchase. More

Kind and thorough service, we'll worth the trip Found a car I was interested in online and made the trek from central Mass up to Brattleboro. My family and I were greeted warmly at the door and quic Found a car I was interested in online and made the trek from central Mass up to Brattleboro. My family and I were greeted warmly at the door and quickly paired with a sales consultant. As a first time buyer, Laura couldn't have been more helpful and patient answering any and all questions my family or I had. She showed me the exact car I was specifically looking at online without pushing me towards something else and after a great test drive I was sold on making this my first car. From here things were just as smooth, Laura helped make the paper work as painless as possible and worked through any questions or problems. I really couldn't be happier with my purchase and the service I received! More

Friendly and helpful I began my search with a phone call to Brattleboro Subaru. Laura Chapdelaine took my call and very quickly gave me some interesting things to conside I began my search with a phone call to Brattleboro Subaru. Laura Chapdelaine took my call and very quickly gave me some interesting things to consider. She asked really good questions. After the call, I knew I wanted to work with her. I did not feel pushed around at all, and in fact, looked forward to meeting her! We did the deal so quickly: Laura found the perfect car for me, managed the details quickly and had me in my new car within days! I enjoyed her friendly, knowledgeable service. More

Personalized service and attentional. Above and beyond! I have been leasing cars for almost 20 years and I can say with certainty that this was by far the best experience I have ever had. Laura worked with I have been leasing cars for almost 20 years and I can say with certainty that this was by far the best experience I have ever had. Laura worked with a sense of urgency, care, and attention to detail that you just don't expect from a car dealership. She quickly established trust and worked with me on some tricky details but never made me feel like we were asking too much of her or the dealership. Laura's approach was never overbearing and she never applied pressure on us in any way. Reach out to Laura with any and all of your car buying needs. More

Efficient and easy to work with It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I It is tough for me to carve out time to commit to something like buying a car, so when I realized that it was time to upgrade what I currently have, I put together all the details ahead of time to hopefully make things go smoothly. Laura was on the ball from start to finish. She took all my info via email ahead of time, and had some ideas prepared when I came to meet her. The first car she picked was perfect, there was minimal back and forth to negotiate terms, and I was done way faster than my experience in the past. I also have to add that the paperwork process was quick and painless. Highly recommend reaching out to Laura and team. More

Best experience at car dealership--ever! If you're in the market for new or used Subaru don't walk-run to see Laura Chapdelaine at Brattleboro Subaru. I've owned and/or leased probably 10 to If you're in the market for new or used Subaru don't walk-run to see Laura Chapdelaine at Brattleboro Subaru. I've owned and/or leased probably 10 to 12 vehicles in my lifetime and I've NEVER felt as comfortable with a car sales process as I did with Laura. My husband and I needed to trade in our 2007 Impreza for a 2016 Impreza. Not for one moment did we feel pushed, pressured, or manipulated into the sale. Laura has a natural style of letting the car sell itself but she made everything SO easy. From knowing when I needed coffee after a long day, to playing with our five yr old during the financing piece. I can't recommend this dealer more highly--as long as they retain Laura!! More

Laura Chapdelaine is wonderful to work with! Working with Laura was easy. She not only listened to my needs but really HEARD me and helped me to find that right car. A car that perfectly meets my Working with Laura was easy. She not only listened to my needs but really HEARD me and helped me to find that right car. A car that perfectly meets my needs. It was wonderful to drive away knowing I made the right choice. Thank you Laura and thank you Brattleboro Subaru. More

She was great! My salesperson, Laura Chapdelaine, was so helpful and professional through the whole process of trading in my Subarus for a new one. She picked up one My salesperson, Laura Chapdelaine, was so helpful and professional through the whole process of trading in my Subarus for a new one. She picked up one of my cars and brought my registration to my home which is over thirty miles from the dealer. She also truly took the time to explain the features on my new vehicle. Her patience and kindness were exemplary. This is my fourth new car from this dealer. I must approve of it! More