
Brattleboro Subaru
Brattleboro, VT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They are tops!!! My salesperson, Laura Chapdelaine steered me through the entire process and kept in touch after the sale to make sure all went well. She is TOPS!!! My salesperson, Laura Chapdelaine steered me through the entire process and kept in touch after the sale to make sure all went well. She is TOPS!!! More
They pulled off the seemingly impossible I emailed Marie with a bit of a tough situation. I have bad credit due to a voluntary repo a few years ago, along with some other issues. Ontop of th I emailed Marie with a bit of a tough situation. I have bad credit due to a voluntary repo a few years ago, along with some other issues. Ontop of that I only had about $1,500 cash and no trade. My current car was done with the inspection about to run out in about a week. After talking back and forth through email, Marie personally called me and went over their bad credit financing, some possible options for vehicles, as well as more details about what I was looking for. I went to Brattleboro Subaru and met with John who Marie had explained my situation too. Marie came down and introduced herself and offered to help in any way she could. John was great. He listened to me on what my budget was, as well as what I would and would not want in a vehicle. We took a look at some options that might work. After running my credit, it looked like we'd be doing financing through credit acceptance and I had some options for vehicles. Surprisingly with an extra push from the dealership, they were able to get me approved for conventional financing, with only $1,500 down with a payment that fit my budget. I ended up with a very clean, one owner 2012 subaru impreza sport. It also is a Subaru Certified Pre owned, which means I ended up with a full warranty, as well as road side assistance. Going into this situation I completely expected to either end up with a vehicle I really did not like, a huge down-payment, or a monthly payment I just couldn't manage. Now I'm well on my way to rebuilding a credit, with a car I actually enjoy and a payment I can afford! More
Great First Time Car Buying Experience! Tom McFeeley is a class act, and a very honest man. I knew from the start that I wanted to buy my car from him after a very positive experience speak Tom McFeeley is a class act, and a very honest man. I knew from the start that I wanted to buy my car from him after a very positive experience speaking with him when I walked into the dealership, but I shopped around for the best price at nearby dealerships, and he was able to undercut the best offer I received. I also was a first time car buyer, and purchased a 2017 Subaru WRX, despite having NO experience driving manual. We made it part of the deal that Tom would teach me how to drive my new car, and he followed through and was willing (it took guts!) to teach me how to drive for two hours after he got off work on a Friday! This just shows the kind of guy Tom is. Although I haven't interacted with many car salesmen, I have trouble believing they are as trustworthy and pleasant to do business with as Tom. I would highly recommend him to anyone looking to purchase a Subaru in the VT/NH area. More
A great car buying experience Billy is not your typical car salesman and was direct, honest and I did not feel pressured in the least. It was a pleasure buying a car from him. Billy is not your typical car salesman and was direct, honest and I did not feel pressured in the least. It was a pleasure buying a car from him. More
The financial manager saved the day! I can't say enough about the financial manager Nathan head! I was definitely a challenging customer and I was ready to walk out the door ( in tears) w I can't say enough about the financial manager Nathan head! I was definitely a challenging customer and I was ready to walk out the door ( in tears) with out my much desired Subaru Forester. Luckily I ran into Nathan and he took me under his wings and made everything better. Not only did he help me figure out how to get the car I wanted, he explained everything every step of the way. If anything could go wrong it did and getting a good finance rate required many phone calls to untangle some old credit mess but Nate helped me and waited patiently while juggling all the additional duties and customers he had that day. Nathan was amazing and I hope that he gets the recognition he deserves for turning me into a now loyal brattelboro Subaru customer More
Excellent customer service- Both Laura C. and Mike M. went above and beyond to help me. The buying process was easy, even with me living 300 miles away. Both have been very resp Both Laura C. and Mike M. went above and beyond to help me. The buying process was easy, even with me living 300 miles away. Both have been very responsive to questions through email and through phone calls. My new car is perfect! Thank you! More
The definition of customer service!!! I actually ended up buying a vehicle from another dealership, but can't imagine finding a more attentive, knowledgeable, and professional sales person I actually ended up buying a vehicle from another dealership, but can't imagine finding a more attentive, knowledgeable, and professional sales person than Laura. To sum up my experience, she e-mailed to congratulate me on my new car when I informed her that I had made a purchase elsewhere. If that's not integrity, I don't know what is! More
Outstanding to work with - no pressure sales Laura Chapselaine was the best. Extremely knowledgeable, kind, not pushy. Great sense of humor and easy to get along with. The dealership was clean an Laura Chapselaine was the best. Extremely knowledgeable, kind, not pushy. Great sense of humor and easy to get along with. The dealership was clean and everyone was friendly. Car selection on the lit is good and if they don't have what your looking for, they'll make it happen quick! More
Smooth, nonpressure transaction! Was worth the 1.15 hour drive!!! John was a pleasure to work with!! True to the Subaru reputation. Love my Certified Outback!! Only complaint, auto d Was worth the 1.15 hour drive!!! John was a pleasure to work with!! True to the Subaru reputation. Love my Certified Outback!! Only complaint, auto detailing was not quite on point. More
Brattleburo Subaru was Amazing! A lovely woman by the name of Laura helped me out. I am leasing a 2016 Impreza. Laura was able to get me exactly what I wanted. She was in touch after A lovely woman by the name of Laura helped me out. I am leasing a 2016 Impreza. Laura was able to get me exactly what I wanted. She was in touch after to make sure I liked my new car and was supportive all the way through the process. More