Brattleboro Subaru

Every step of the way Marie and MIke gave us every reason to say "yes," because they didn't let any potential hitch get in the way of making certain we got the car we needed when we needed it (to replace a c to say "yes," because they didn't let any potential hitch get in the way of making certain we got the car we needed when we needed it (to replace a car drowned in Hurricane Sandy) and at a competitive price. After the awful experiences we've had in the past with dealers (sorry to say, even Subaru dealers), we were very pleasantly surprised (and relieved) to work with honest, courteous, professional, and incredibly helpful sales people (all via the Internet, email, and phone). I would never hesitate to recommend Marie Flack and Mike Masters at Brattleboro Subaru. They absolutely went the extra yard and even arranged for the car to be delivered to us at the Hudson, NY, Amtrak train station where our 17-year-old Subaru had drowned in the parking lot three weeks before (the storm surge traveled all the way up the Hudson River from New York Harbor and swamped the Amtrak train station parking lot). We couldn't have had a more positive experience and we're happy with the new car, too (although we miss the old one and it's manual roll down windows). More

I need a car for work, and needed a new car as mine had been in a shop in Albany ny for 5 days and the problem was still not resolved. I had contacted several Subaru dealers and Mike Masters, with Brattleb been in a shop in Albany ny for 5 days and the problem was still not resolved. I had contacted several Subaru dealers and Mike Masters, with Brattleboro Subaru, was the most attentive, courteous,personable, knowledgable, helpful and hard working dealer representative I have ever dealt with. I have dealt with many in the last 58 years. He wanted the sale to happen, so made it happen. Everyting was taken care of in about 20 minutes, over the phone and internet. I called him at 3:00 in the afternoon and the car arrived, over 100 miles away, at my home at 7:30 that same evening. It was exactly what I wanted, and I knew what I wanted. The car was clean and the delivery guys were friendly, cheerful, and the paperwork/process was completed in less than 5 minutes. My wife will be shopping soon for a vehicle, and I am sure she will be contacting Mike. Pete More

Jason was easy to deal with, I called in and told him what I was looking for! I showed up and Jason Had the new Legacy out front waiting for me. Overall I am very a Happy. Thanks Jason what I was looking for! I showed up and Jason Had the new Legacy out front waiting for me. Overall I am very a Happy. Thanks Jason More

Buying my first new car was an amazing experience for me. I am so happy to have the exact car I wanted and Luke Higley made this possible. He was so willing to go out of his way to make buying my first car I am so happy to have the exact car I wanted and Luke Higley made this possible. He was so willing to go out of his way to make buying my first car an absolute joy. And i will plan to buy from him and Brattleboro Subaru for my next purchuse years down the road. More

I came in unsure of what I wanted. Jason was very helpful and new his product extremely well. We test drove a few different vehicles until I found exactly what I wanted. The financing was quick and easy, got and new his product extremely well. We test drove a few different vehicles until I found exactly what I wanted. The financing was quick and easy, got the payment I wanted on the dot. I highly recommend working with Jason Steele at Brattleboro Subaru! More

After 45 years of car buying I can honestly say this was the best experience I have had. I knew I wanted Subaru but did not know which model. Paul,my salesperson, let me drive four different cars on the man the best experience I have had. I knew I wanted Subaru but did not know which model. Paul,my salesperson, let me drive four different cars on the many types of roads we have here in Vermont before deciding on a new Outback. At no time was there any pressure to buy, just a very professional atmosphere throughout the whole dealership. Thank you Paul and Brattleboro Subaru. More

The reason we drove from MA to VT to look for a car was b/c Jason Steele at Brat. Subaru is an honest, friendly, no pressure salesman. He happily let us drive every car on the lot, has a great sense of hu b/c Jason Steele at Brat. Subaru is an honest, friendly, no pressure salesman. He happily let us drive every car on the lot, has a great sense of humor and genuinely wanted to find us a car that we liked. He made us feel very comfortable and followed up with us on a regular basis. We were so appreciative of his efforts that we bought him some coffee and donuts as a thank you. Our expereince with him has been the most pleasant car buying experience EVER. Thanks Jason! More

I spent over a month car shopping, between online research and dealer visits and test driving. When I test drove the 2013 impreza, I knew right away that was the car! I went to Brattleboro Subaru on research and dealer visits and test driving. When I test drove the 2013 impreza, I knew right away that was the car! I went to Brattleboro Subaru on the suggestion of MANY people, and Iam so happy I did. Every sales person I talked to was wonderful and the salesperson who ended up selling me the car was GREAT,they whole place has a great aura of honesty and integrity. They worked with me and were flexible with what I wanted. They were genuine in trying to make me happy. I got a great deal and Iam so happy with my car! Thank you Brattleboro Subaru if I could buy 100 more cars I would. More

Very pleased with my experience here at Subaru of VT. I tried to stay local to purchase a car from the Keene NH Subaru dealer however 4 hours later I realized that the finance rep. Dan, did not want to sel tried to stay local to purchase a car from the Keene NH Subaru dealer however 4 hours later I realized that the finance rep. Dan, did not want to sell me a car. I was being stung along and I have never spent 4 hours at a dealership before. I have great credit and I don't make it a habit to go shopping for a car unless I can buy one. Dan was very rude after I told him I would not place money down. I would not have purchased a car from him if it was a good deal as I did not enjoy my experience. The salesman Curt was very nice. I hope he goes somewhere else so the likelyhood of him selling cars becomes a reality. We called Subaru of VT and gave them our specs. Within a few hours we had an upgraded car, free life time oil changes, extended warrantee and a very pleasant staff. Paul was very nice and sold us what WE wanted. Word of advice, when you treat your customers respectfully you will have returning customers for life. I'll be back!! Thanks Subaru of VT!! More

Great service, very friendly. Best prices around - well worth the drive up from CT. I will definitely be back and will recommend this dealership to friends! worth the drive up from CT. I will definitely be back and will recommend this dealership to friends! More