Brattleboro Subaru

Maria was our primary contact as my wife and I were trying to determine what we would do as our 2008 Subaru Imprezza lease was expiring. She was extremely helpful in explaining the options available ( trying to determine what we would do as our 2008 Subaru Imprezza lease was expiring. She was extremely helpful in explaining the options available (we were actually leaning on keeping the Imprezza) and she provided ideas that we perhaps hadn't given much thought to. Maria brought John into the picture to evaluate our car, which was well under the mileage for our lease agreement, and was in tip-top shape. John indicated that he probably had a buyer for our car and to consider leasing a new model. Between Maria and John, they took the time to explain how best to "trade up" and would work on a deal that would be benefical to all concerned. John called the next day and said that he had a price that he thought would allow us to move into a Legacy and still save money on our monthly lease payment. That being said we returnerd to Brattleboro and met Maria to discuss the proposal. (We are from Keene,NH which is about twenty or so miles from them) Their proposal was really something that was much better than we could imagine, and the deal was completed. I might add that the Subaru dealership in Keene would hardly talk to us. They indicated that there really wasn't much of a market for our Imprezza and that any deal they could do would put us in a monthly payment that was far from satisfactory. Needless to say, the choice we had to make was relatively easy. The treatment and reception that we received at Brattleboro Subaru was as friendly as any dealership that we've ever visited (this is going to be our 20th year of leasing a Subaru)and their willingness to work with us, and in our best interest, was unparalled. Maria is most personable and knowledgable also. John would not let us go away unsatisfied, and between them they demonstrate the best that can be said about a Subaru dealership. It is my hope that we will continue our new relationship throughout the length of this lease and beyond. They are "The Best". Sandy & Bob Cunningham More

Brattleboro Subaru and Billy Boutilette went above and beyond when I purchased my new Impreza at the height of the season. Billy was very efficient and made the transition to my new vehicle smooth and ea beyond when I purchased my new Impreza at the height of the season. Billy was very efficient and made the transition to my new vehicle smooth and easy. More

I found Brattleboro Subaru through Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable Nationwide.com/carbuying. I was looking for a dealer within 100 miles of Albany, New York that could order a car, price it right, provide acceptable financing, be friendly, competent and straightforward. These folks fit the bill. Mike Masters walked me through the order and mechanics of the deal over the Web and telephone, Billy Boutilette showed me my new car, handled the paperwork and my questions on delivery, Nizam Mushaba took me through the financing and purchase mechanisms, and Luke Higley and John Sciaca provided authoritative guidance. I got the car I wanted at better than the price I had hoped for with one visit to the dealership, some Web correspondence and some phone calls. These folks met and exceeded my expectations. They were genuinely concerned with making my experience with them as pleasant and hassle-free as possible. They really did well. I would recommend them highly. And the car is fantastic. More

Billy was extremely knowledgable about the car and was very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and ma very helpful in picking the right impreza for me. I really feellike I got a fantastic deal, and Everyone of the management indruced themselves and made the entire experience easy and stress free. I will definetly reccomend them to all my friends and family interested in a Subaru. More

We just bought a 2012 Surabu Forester from this dealership. We found this dealer via the Consumer Reports car buying service and drove in from Saratoga Springs, NY to complete the purchase. Ev dealership. We found this dealer via the Consumer Reports car buying service and drove in from Saratoga Springs, NY to complete the purchase. Every aspect of this purchase was pleasant and simple. We received great service, support and a great price. All the other dealers we spoke with tried really hard to sell us something off their lot. This dealer quickly offered to order the exact car we were looking for. Why was this so difficult for all the other Subaru dealers closer to our home? We were not in a hurry to buy, so this was a perfect solution for us. We never felt pressured at any stage of the purchase procedure. (our last car purchase of a Toyota was pleasant until they pressured us into buying extended warranties, key protection, etc. This dealer presented our options, explained them all, and accepted our decision.) There was one problem with the vehicle. One of the port installed options was missing. They quickly fixed this while we were completing the paperwork. So it was a non-problem. Very professionally handled. Perhaps most importantly. The price we were quoted over the internet was the price we paid. There were no last minute surprises. I can honestly say that this was the best new car buying experience that I have ever had (dating back 25 years). More

I had stopped at a few dealerships before I was referred to Jason Steele and Brattleboro Subaru. I called Jason and told him what I was looking for, I went in later that day and he showed me a car i liked a to Jason Steele and Brattleboro Subaru. I called Jason and told him what I was looking for, I went in later that day and he showed me a car i liked and knew his product well! This is my first Subaru and Long story short I loved my car and am very happy with every one there. If you are looking for a Subaru call Jason as he really knows his stuff. Thanks so much.... More

Exceptionally well informed sales person, contagiously enthusiastic re: WRX's. I learned a lot, even though I was a current owner of a 2004 WRX. I will stay in touch with this guy; he has much knowledge t enthusiastic re: WRX's. I learned a lot, even though I was a current owner of a 2004 WRX. I will stay in touch with this guy; he has much knowledge to transfer. And he is a decent person. More

when i go to a dealership i want to be treated like a customer , treated with respect and dealt with honestly. chris did all these things and gave us the best trade in on our car. thanks subaruman. customer , treated with respect and dealt with honestly. chris did all these things and gave us the best trade in on our car. thanks subaruman. More

Billy was the most helpful person I felt with. When it came to getting my car finalized he got it done no hassle no bs just straight to the end everyone was very nice and treated me like a king I will be came to getting my car finalized he got it done no hassle no bs just straight to the end everyone was very nice and treated me like a king I will be putting bills name out to everyone I know that is looking for a new or used car More

The service I recieved was the best I have ever encounted at a dealer. I found a car online, called up Mike Masters to ask a bit more about the vehicle, and went in a bit later to test drive it. When I g at a dealer. I found a car online, called up Mike Masters to ask a bit more about the vehicle, and went in a bit later to test drive it. When I got to the dealer, they had brought the car up front and had it ready and waiting for me. Chris Ducharme immediately welcomed me, introduced me to Mike, and got me into the car for a test drive. I think my favorite part was being able to bring my dog in the dealer, getting a logoed "SUBARU" mess bag for my dog, then taking her for a test drive with me! A couple days later I had to come in for a service and was treated very well. The appointment was set up immediately and they worked with me every step of the way to right the issue, including making me feel comfortable in their lounge with a cup of coffee (it's amazing what coffee does!). I am very much looking forward to doing business with this dealer in the future and will recommend to anyone in the market for a new or used car. Thank you! More