Brattleboro Subaru - Service Center

They did the job on time and were polite and professional. There were no problems. professional. There were no problems. More

Customer service was great and they were done sooner than expected. My appt was later in the day, the snacks they usually offer were almost gone, but the beverage options were great! expected. My appt was later in the day, the snacks they usually offer were almost gone, but the beverage options were great! More

The time estimate for the work that Jordan gave me was very accurate and that was very helpful. very accurate and that was very helpful. More

The service department is the best in the business with the staff always being helpful and kind. the staff always being helpful and kind. More

Extremely helpful and cooperative. We live in RI but only purchase/service vehicles at Brattleboro. We live in RI but only purchase/service vehicles at Brattleboro. More

What might have been a scary and expensive nightmare was turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficientl turned into a slight and bearable delay about half-way through a 265 mile drive. A quick diagnosis, a loaner, a plan for repair--all were efficiently, effectively and cheerfully arranged by Amanda. In addition to seeing to her professional responsibilities, Amanda undertook to assuage my worries--with direct, solid information about best and worst case scenarios, the odds of each and the potential cost in both dollars and time. She also helped me, an 82 year-old, to shift my baggage tothe loaner, programmed the GPS to get me to my destination in Vergennes, kept me apprised of developments while the repair/s were being done. Because of Amanda's admirable skills and generous spirit, I was able to enjoy a badly needed respite with friends. Though my Outback is 12 years old, I have driven it fewer than 100,000 miles. I enjoyed the new safety features of my loaner Crosstrek--blind spot camera and lane change beeps and may opt for a new car that has them, In the meantime I have confidence in my current ride--thanks to Brattleboro's repair crew and Amanda's good heart--both great comforts to this senior citizen drive. My thanks to all. Janet Roach More

Very pleased with this dealership. I trust the work done to be the best for my car. I trust the work done to be the best for my car. More

Morgan was great to work with, as was the entire team. She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my r She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my repairs were being completed. They explained the issues in clear, easy to understand language. I appreciated the video that was sent walking me through what was found. I was kept updated throughout the entire process. It was a great experience! More

I came in without an appointment due to unexpected trouble while traveling to Vt from NJ. I was told that they were fully booked, but would try to fit my car in. When someone returned a loaner, they o trouble while traveling to Vt from NJ. I was told that they were fully booked, but would try to fit my car in. When someone returned a loaner, they offered it to me, as they knew I had business I had to complete in the area. This allowed me take care of business for my elderly aunt, who needs help. There is not enough time or space to sing the praises of Jordan and the Subaru team in Brattleboro. When I thanked them profusely for their help, Jordan responded with, “When we say Subaru is all about the love, we mean it.” This, THIS is why I have a Subaru. This is what customer service looks like. More