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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,068 Reviews
Call Service Center (802) 251-1000

1,068 Reviews of Brattleboro Subaru - Service Center

Sort by
April 30, 2025

My salesman/ Ian was great . I would and have bought a few cars from them. from sales to finance A++++ More

by raellis16
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Findlay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

ALWAYS EXCELLENT, FRIENDLY STAFF. WE ARE A 2 SUBARU FIRESTER HOUSEHOLD AND WOULD RECOMMEND THIS DEALERSHIP. More

by mikegrimes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Brattleboro Subaru responded

Mike, thank you so much for this great feedback about your experience! We are so thrilled to hear you love Subarus as much as we do! Thank you so much for choosing us over and over again for all of your automotive needs! We look forward to your next visit with us!

April 28, 2025

Considering my experience it is not surprising that they are the number one dealership in the Brattleboro, Vermont area. More

by vermontwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Brattleboro Subaru responded

Walton, thank you so so much for this positive feedback and 5 star review! We feel honored that you feel that way and we hope we can make everyone feel like that and these kinds of reviews help that, so thank you! We look forward to seeing you soon!

April 28, 2025

It is always a pleasant and complete check-up. I like that they let you know what they found and what may need to be fixed before they do it. The staff is helpful, and I feel they listen to my con More

by steuwe1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Brattleboro Subaru responded

Steuwe, thank you for this fantastic feedback about your experience with our service team! We always want to make sure you know everything about their vehicles so you can feel safe while driving! Thank you for choosing us and we look forward to seeing you at your next visit!

April 24, 2025

excellent service dept Always very friendly and willing to go the extra mile for the customer More

by THEMILKMANMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to leave us such positive feedback about your experience with us! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

April 24, 2025

All great Everyone was pleasant efficient and answered all my questions. Would do business with them again. More

by Res555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sciacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Higley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
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Apr 29, 2025 -

Brattleboro Subaru responded

Thank you so much for leaving this kind feedback about your experience with our team! We are glad all your questions got answered and if you have anymore, we are always available to help! We appreciate you trusting us for your automotive needs and we look forward to seeing you in the future!

April 10, 2025

excellent service and attention, They are very punctual and do their job very well. Thanks. More

by Luis Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Brattleboro Subaru responded

Luis, thank you for taking the time to leave this great feedback about your experience! Thank you for choosing us for your automotive needs and we look forward to seeing you in the future!

April 10, 2025

Really great people to work with. I would highly recommend people to use there service. More

by djebfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Brattleboro Subaru responded

Thank you so much for the great review! We appreciate you taking the time to leave your feedback and your business! Thank you for choosing and trusting us! We look forward to seeing you in the future!

April 09, 2025

Very uneven. Sometimes I get excellent service, sometimes so-so. My last service was 2,5 times longer than promised and almost twice more expensive. More

by feledmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McLean
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Apr 10, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconsistency in service and for the delays and cost overruns during your most recent visit. This is not the standard we strive for, and we understand how frustrating it can be when expectations are not met. Your feedback is incredibly valuable as it helps us identify areas where we need to improve. We are currently reviewing our processes to ensure better consistency in service and to prevent situations like this from happening again. Please feel free to reach out at 802-251-1000. Your satisfaction is our priority, and we hope to have the chance to restore your trust in us.

April 08, 2025

Great service department at the Brattleboro location. Everything from scheduling to pick up was easy and friendly. More

by chrisbedaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Brattleboro Subaru responded

Chris, thank you so much for the kind review about your experience with our service team! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

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