Have bought two cars from this dealer.
They are polite, low key. We are very pleased with the dealership including the maintenance department.
They are polite, low key. We are very pleased with the dealership including the maintenance department.
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by MARYELLENPOWELL0403
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2026 -
Brattleboro Subaru responded
Thank you so much for your continued trust in us. We’re thrilled to hear that both your sales and service experiences have been positive. Our team works hard to provide a low‑pressure, friendly environment, and it means a lot to know that it’s made a difference for you. We truly appreciate your loyalty and look forward to taking care of you and your vehicles for many miles ahead.
Efficient, didn’t keep me waiting.
Professional, friendly staff, provided updates and what was serviced and cost. Comfortable waiting area.
Professional, friendly staff, provided updates and what was serviced and cost. Comfortable waiting area.
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by casylvester9
Verified Customer
Verified Customer
Service Price Transparency
May 25, 2026 -
Brattleboro Subaru responded
We appreciate your feedback. Our team is committed to efficient service, clear communication, and a welcoming environment, and we’re glad that came through during your visit. Thank you for trusting us.
Communication about needed repairs and costs was
excellent, and there were no surprises in the billing when I picked up my vehicle.
excellent, and there were no surprises in the billing when I picked up my vehicle.
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by louise_violist
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Brattleboro Subaru responded
Thank you so much, Louise! We’re glad to hear our communication and transparency made your repair experience smooth. Keeping you fully informed every step of the way is important to us, and it’s great to know that came through clearly. We appreciate your trust and look forward to helping you keep your vehicle running its best in the future.
Bratt Subaru was vey accommodating.
. I’ve been pleased with their service. I was contacted when my car was done. Couldn’t have been easier and they couldn’t have been more pleasant.
. I’ve been pleased with their service. I was contacted when my car was done. Couldn’t have been easier and they couldn’t have been more pleasant.
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by joanntyler61
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Brattleboro Subaru responded
Thank you so much for sharing your experience with us. We’re thrilled to hear that our team at Bratt Subaru made your visit smooth and pleasant. Knowing you felt well‑informed and well‑taken‑care‑of means a lot. We appreciate your trust in our service team and look forward to helping you again whenever you need us.
Always friendly and helpful Service Department.
Technician Sam was so helpful (last Dec.) to fix a problem on the spot for me to be able to drive and visit my family.
Technician Sam was so helpful (last Dec.) to fix a problem on the spot for me to be able to drive and visit my family.
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by margitbrosnan5
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Brattleboro Subaru responded
Thank you for taking the time to share your experience. Our Service Department will be thrilled to hear your kind words. We’re especially glad that Sam was able to help you so quickly last December and get you safely on the road to visit your family. Moments like that are exactly why we do what we do. We truly appreciate your trust and look forward to being here for you whenever you need us.
Service is always friendly, professional, knowledgeable
and trustworthy! Cost is very reasonable/fair and waiting area is pleasant!
and trustworthy! Cost is very reasonable/fair and waiting area is pleasant!
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by patandskye49
Service Price Transparency
May 06, 2026 -
Brattleboro Subaru responded
Thank you so much for your wonderful review! We’re delighted to hear that you consistently experience friendly, professional, knowledgeable, and trustworthy service. We truly appreciate your recognition of our fair pricing and are glad you enjoy the comfort of our waiting area. Your support means a lot to us!
Purchase of a new Forester with Tom McFeeley this month
was excellent, and made for such an easy purchase decision, because he was a total professional, so kind, and calm, informed, followed up with me, an
was excellent, and made for such an easy purchase decision, because he was a total professional, so kind, and calm, informed, followed up with me, and answered so many of my questions. It was very low-stress.
Later in month, service of an older Subaru we own was also a professional experience w your service dept and low-stress. Thank you.
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by inesdec
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Brattleboro Subaru responded
Thank you for sharing such a thoughtful review. It’s wonderful to hear that your Forester purchase with Tom was such a positive experience. His calm, professional, and well‑informed approach — along with the time he took to answer your questions and follow up — is exactly the kind of support we want every customer to feel.
I’m also glad to know your service visit later in the month was just as smooth and low‑stress. Consistency across sales and service is something we work hard for, and your feedback truly reinforces that effort.
We appreciate you, and we’re here whenever you need us.
Great honest fair and friendly service- don’t get a lot
of up charges staff are courteous and helpful
of up charges staff are courteous and helpful
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by GREENE.GILDONE
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Brattleboro Subaru responded
Thank you for taking the time to share this — it means a lot. We're glad to hear you experienced honest, fair, and friendly service and that our team kept things straightforward without unnecessary add‑ons. Knowing the staff came across as courteous and helpful is exactly the kind of feedback that keeps us motivated. We appreciate you, and we look forward to serving you again.
Always a pleasure from Service staff Morgan and Amanda,
the sales team always being responsive I love the team.
the sales team always being responsive I love the team.
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by switch11nollie
Verified Customer
Verified Customer
Service Price Transparency
May 04, 2026 -
Brattleboro Subaru responded
Thank you so much for sharing this feedback — it genuinely means a lot. Morgan, Amanda, and the sales team will be thrilled to know their consistency and responsiveness made such a strong impression. Hearing that you love the team
Took my car ontime.
Answered all my concerns. Very friendly. Glad I bought my car from them. Greatservice
Answered all my concerns. Very friendly. Glad I bought my car from them. Greatservice
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by mbparliman
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Brattleboro Subaru responded
We are so happy to hear that our team answered all your concerns! We look forward to your next visit!