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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,098 Reviews
Call Service Center (802) 251-1000

1,098 Reviews of Brattleboro Subaru - Service Center

Sort by
July 19, 2025

They listened to our concerns and did what needed to be done to help us. More

by kathybacon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Brattleboro Subaru responded

Thank you for your kind words! We’re so glad to hear that you felt heard and supported throughout the process. Listening and taking action to meet your needs is always our priority, and it means a lot to know we were able to help. If there’s anything else we can do for you in the future, please don’t hesitate to reach out.

July 14, 2025

Very good initial customer service representative. Your dealership was a better experience than Hadley Subaru! More

by wjfoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Brattleboro Subaru responded

We are so happy to hear that our team provided great customer service! We aim to make every experience you have here a good one!

July 07, 2025

Took over 2 hours for a basic oil change and the guy at the counter was not helpful when asked about what was taking so long More

by kevin.bernard71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Beebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to share your feedback about your service experience. We’re sorry to hear that it did not meet your expectations—or ours. Our Customer Service Manager, Amanda, has called and left a voicemail, as well as sent an email, to better understand the situation and explore how we can improve your experience and resolve any outstanding concerns. If there’s a preferred method or time for us to contact you, please let us know—we’re happy to accommodate.

July 07, 2025

Jordon was great. I loved the video of what was wrong with my brakes. Gave me complete confidence. So much so that I’m coming to you to lease in a month or so. Thank y More

by marybeth_138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Brattleboro Subaru responded

That’s such wonderful feedback—thank you for sharing it! I’ll be sure to pass this along to Jordon; he’ll be thrilled to know that the video helped build your confidence and trust. We're really looking forward to helping you with your lease when the time comes. You’ll be in great hands!

July 07, 2025

Excellent. My son had an issue with a part in his car and it was towed to your service center, Excellent service/repair and everything is working great. Thx More

by SRUFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear your son's car is back on the road and running smoothly. It was our pleasure to assist, and we’re always here if you ever need us again. Thanks for trusting us with your repair—your feedback truly means a lot!

July 02, 2025

Very efficient, friendly, and informative - really appreciate their responsiveness to questions or concerns. The video feedback on the car’s condition is fun and helpful. More

by svp1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear that you found our service efficient and friendly, and that the video feedback added a helpful (and fun!) touch. Being responsive and transparent is at the heart of what we do, so it means a lot to know it’s making a difference. We look forward to helping you again

June 29, 2025

Everyone in Customer Service is Excellent; this visit Amanda straighted out an invoice error - very much appreciated that! More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Brattleboro Subaru responded

Thank you for your great review! We are so happy that Amanda could provide such great service, we are truly lucky to have her on our team!

June 27, 2025

Excellent service ! ! both Johns were very helpful , and Terry was great with the reg,. Nizam was great to work with ! More

by THOMASSCIACCA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Brattleboro Subaru responded

Thank you! We're so happy to hear you had a great experience with our entire team. We feel so lucky to have such wonderful people here.

June 26, 2025

Easy to deal with, efficient, always gives the best customer service and honest advice on repairs More

by cpeknik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Brattleboro Subaru responded

Thank you for your five star review! We're delighted to know that you find us easy to work with and appreciate our dedication to efficiency and honest, high-quality service. Your trust means the world to us, and we’re always here to help whenever you need us

June 25, 2025

The service was performed well and quickly. I was completely satisfied. What more can I say. More

by PMILLMANVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you were completely satisfied with the service and that everything was completed efficiently. Feedback like yours truly makes our day. We look forward to your next visit!

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