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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,104 Reviews
Call Service Center (802) 251-1000

1,104 Reviews of Brattleboro Subaru - Service Center

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July 07, 2025

Excellent. My son had an issue with a part in his car and it was towed to your service center, Excellent service/repair and everything is working great. Thx More

by SRUFFLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear your son's car is back on the road and running smoothly. It was our pleasure to assist, and we’re always here if you ever need us again. Thanks for trusting us with your repair—your feedback truly means a lot!

July 07, 2025

Took over 2 hours for a basic oil change and the guy at the counter was not helpful when asked about what was taking so long More

by kevin.bernard71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hunter Beebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2025 -

Brattleboro Subaru responded

Thank you for taking the time to share your feedback about your service experience. We’re sorry to hear that it did not meet your expectations—or ours. Our Customer Service Manager, Amanda, has called and left a voicemail, as well as sent an email, to better understand the situation and explore how we can improve your experience and resolve any outstanding concerns. If there’s a preferred method or time for us to contact you, please let us know—we’re happy to accommodate.

July 02, 2025

Very efficient, friendly, and informative - really appreciate their responsiveness to questions or concerns. The video feedback on the car’s condition is fun and helpful. More

by svp1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2025 -

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear that you found our service efficient and friendly, and that the video feedback added a helpful (and fun!) touch. Being responsive and transparent is at the heart of what we do, so it means a lot to know it’s making a difference. We look forward to helping you again

June 29, 2025

Everyone in Customer Service is Excellent; this visit Amanda straighted out an invoice error - very much appreciated that! More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Brattleboro Subaru responded

Thank you for your great review! We are so happy that Amanda could provide such great service, we are truly lucky to have her on our team!

June 27, 2025

Excellent service ! ! both Johns were very helpful , and Terry was great with the reg,. Nizam was great to work with ! More

by THOMASSCIACCA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2025 -

Brattleboro Subaru responded

Thank you! We're so happy to hear you had a great experience with our entire team. We feel so lucky to have such wonderful people here.

June 26, 2025

Easy to deal with, efficient, always gives the best customer service and honest advice on repairs More

by cpeknik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Brattleboro Subaru responded

Thank you for your five star review! We're delighted to know that you find us easy to work with and appreciate our dedication to efficiency and honest, high-quality service. Your trust means the world to us, and we’re always here to help whenever you need us

June 25, 2025

The service was performed well and quickly. I was completely satisfied. What more can I say. More

by PMILLMANVT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you were completely satisfied with the service and that everything was completed efficiently. Feedback like yours truly makes our day. We look forward to your next visit!

June 23, 2025

Rating Service Dept only, since that’s what we’ve used. Everyone there has been great so far! We like the clear, courteous communication and attention to detail. More

by wroberts8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Brattleboro Subaru responded

Thank you for your great review of our service team! We are so glad to hear that they have communicated clearly and courteously. Hopefully our sales team can also win you over when it comes time for your next vehicle!

June 17, 2025

Working with Subaru Brattleboro was great! Making an appointment was quick and easy, and the work was explained clearly and completed professionally and on time. More

by bcohen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Beebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Brattleboro Subaru responded

Thank you! Our team strives to make every clients experience quick and painless, we are so glad to hear that they hit the mark!

June 16, 2025

The staff at brattleboro subaru are very friendly and make you feel welcome. Always have a good experience there. More

by MLAVOY123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Brattleboro Subaru responded

Thank you for your five star review! We are so happy to hear that the team was friendly and made you feel welcome, it is definitely something we strive for.

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