Brattleboro Subaru - Service Center

The sales staff are very friendly, informative and helpful. We tried several Subaru models and wanted a car that was not in stock so they got one for us! They are also easier to work with than other helpful. We tried several Subaru models and wanted a car that was not in stock so they got one for us! They are also easier to work with than other dealerships that we tried. More

Brattleboro Subaru is the only dealership I will use after investigating several other dealerships in my state and two nearby state. after investigating several other dealerships in my state and two nearby state. More

I'm "Jack" Bixby, by the way. The service was just fine...helpful...and what was needed/desired. The problem, however, was one I believe I should have been alerted to by Subaru, The service was just fine...helpful...and what was needed/desired. The problem, however, was one I believe I should have been alerted to by Subaru, since many many others have experienced the same computer problem--not adequately recharging the battery in my 17 Outback. After years of a periodic dead battery, a battery replacement that did not solve the problem because it was the car's problem, not the batteries, and finally a third battery and a reprogramed computer...the problem was solved (I HOPE!) It occurred to me that Subaru might have replaced my second, almost new, battery at no, or reduced, cost. More

THE PEOPLE WERE VERY QUICK AS WAS THE SERVICE. THEY UNDERSTOOD MY CONCERN AND TOOK CARE OF THE PROBLEM THEY UNDERSTOOD MY CONCERN AND TOOK CARE OF THE PROBLEM More

Got my car back in driving shape on a tight turnaround and for a reasonable price when I was in a real pinch. and for a reasonable price when I was in a real pinch. More

Friendly and efficient. Easy to make an appointment and all work was done on time and done well Easy to make an appointment and all work was done on time and done well More

Morgan has an amazing knowledge of all aspects of car maintenance, the reasons why, the reasons why not. Whenever I deal with her I learn things that I didn't know before. So helpful. maintenance, the reasons why, the reasons why not. Whenever I deal with her I learn things that I didn't know before. So helpful. More

People were friendly and open to understanding my cars issue. Would recommend to others. Long wait time however. issue. Would recommend to others. Long wait time however. More

Rush, pushy, not wanting to save customer money. The salesman knew I had plenty of time to return my lease. I asked if I could safe money by coming back at the end of the month or for Presidents’ Da The salesman knew I had plenty of time to return my lease. I asked if I could safe money by coming back at the end of the month or for Presidents’ Day to take advantage of the sales promotion— he said that the price will be the same. Now I’m learning I could have saved $1500 and didn’t have to make my first payment for 90 days. Rip off. More

We bought a used 2019 Forester. The staff with whom we worked were all helpful & professional: Christian in sales (especially) & Niz in the office & the parts desk person. The car The staff with whom we worked were all helpful & professional: Christian in sales (especially) & Niz in the office & the parts desk person. The car was well-prepared. My one complaint is that the business model is an antiquated dinosaur: offers & counteroffers are made to someone behind dark glass and on high (literally!) whom we never see and who gives daffy rationales for counteroffers. It would be much more like the Subaru vibe to have no-dicker pricing. I would recommend the dealership without reservation if that one change were made. More