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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,116 Reviews
Call Service Center (802) 251-1000

1,116 Reviews of Brattleboro Subaru - Service Center

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July 25, 2022

Service was faster than estimated and staff were very pleasant and chatty. They gave me a bottle of hand sanitizer. More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Brattleboro Subaru responded

Hey Betsy, great to hear from you! We love our service staff, they are so quick and efficient, it's terrific! Also, safety is very important to us, and that is not only about your car! Pandemic safety is very important to us and we are happy we could supply you with hand sanitizer when you needed it. We look forward to seeing you again!

July 25, 2022

Didn't have an official appointment but they squeezed me in anyway. Performed warranty replacements quickly and efficiently. Great people! More

by jane15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2022 -

Brattleboro Subaru responded

Great to hear from you, Jane! Yes! If we can squeeze you in, we most definitely will! Making sure your vehicle is safe to drive is very important to us. We look forward to seeing you again!

July 24, 2022

Morgan and Anthony did a great job. Got a Saturday appointment and didn't wait long at all. Will definitely return. More

by catbmd56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Jul 25, 2022 -

Brattleboro Subaru responded

hey there! Thank you so much for your positive review! Morgan is an excellent advisor to work with, and Anthony is an excellent tech! He will make sure your car is safe to drive, every time! We look forward to seeing you again!

July 24, 2022

Excellent service. They got me in there with no appointment and serviced it quickly, super easy and fast! More

by gleeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Brattleboro Subaru responded

Hey there, if we have time to fit you in between our appointments, we will most definitely do it! Morgan is an excellent advisor to work with, and she makes sure your experience is comfortable, easy, and worth it! We look forward to seeing you again!

July 23, 2022

Friendly reminders, neat and clean. Takes time with you to explain. Tells it like it is. More

by XXSTHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Brattleboro Subaru responded

Hey there, thank you so much for your positive review! Morgan is an excellent service advisor to work with, she makes sure you are updated and informed, and makes sure your experience in the waiting room is comfortable and clean. Honesty is very important and we make sure you know and understand everything we present to you! We look forward to seeing you again!

July 22, 2022

They are courteous. They are always willing to set us up with a loaner car. More

by CANANGEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2022 -

Brattleboro Subaru responded

Hey, thank you so much for kind words. Loaner cars are so helpful when you need to continue your day while your car is being serviced! Jordan is an excellent advisor and makes sure you get what you need! We look forward to seeing you again!

July 22, 2022

Everyone at the dealership was very knowledgeable and very pleasant to work with. The car was ready promptly as promised and the job was done well. More

by CPACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody
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Jul 25, 2022 -

Brattleboro Subaru responded

Thank you so much for your positive review! We take pride in our knowledgeable and friendly staff, in every department! We value your time, so we do everything we can to make sure it is quick and efficient! We look forward to seeing you again!

July 22, 2022

The Brattleboro Subaru service personnel make it a true pleasure to bring our Outback in for service. More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Tom, thank you so much for your kind and honest words. We take so much pride in our service advisors, they are very friendly and will keep you informed about your vehicle. Vehicle safety is our priority! We look forward to seeing you again!

July 22, 2022

Customer service is “FANTASTIC! ” They are very helpful, honest, accurate, fast and diligent. The Brattleboro automotive service waiting room is clean and comfortable. Refreshments More

by LYNDEMARTINE_993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! We are so happy to here you had such a great experience in our service department! We take pride in our service advisors excellent customer service. Honesty is so important, and yes! our service makes sure they use your time wisely and efficiently! Thank you for your kind words about our waiting room, your wait here should be comfortable, so we make it that way! We look forward to seeing you again!

July 22, 2022

The service from Jordan, Amanda and Morgan is always friendly, efficient and effective. I don't know who the technicians are the mechanical service is also great! More

by vaunet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2022 -

Brattleboro Subaru responded

Hey there! Thank you so much for your positive review! We take pride in our service advisors. They are super friendly and put your needs first! Our technicians are excellent, and we will make sure they know their hard work is appreciated! We look forward to seeing you again!

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