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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,086 Reviews

1,086 Reviews of Brattleboro Subaru - Service Center

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March 19, 2022

Polite, considerate and professional. My car was in good hands. I will recommend to friends and family. More

by katharinebak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Brattleboro Subaru responded

Hello Katharine! We are pleased to hear that you had a great experience in our service department. We take pride in our courteous and knowledgeable staff. We look forward to seeing you, your friends, and your family!

March 19, 2022

From the moment i called to set up the appointment through to the picking up of my serviced car I was treated professionally and courteously. I.was very pleased and would highly recommend this service More

by richard_bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Brattleboro Subaru responded

Hello Richard, we are so happy to hear that you had a great experience when working with Amanda. You and your time will always be respected, we look forward to seeing you again!

March 18, 2022

Service appointment was awesome. Amanda was friendly, knowledgeable and explained everything before and after in detail. She took additional time to show me and answer some interior More

by Gramps!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Brattleboro Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Brattleboro Subaru. We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2022

Great service and done in a timely manner! ! Very satisfied! I will recommend Subaru of Brattleboro More

by AliciaM32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Brattleboro Subaru responded

Hi. Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

March 17, 2022

Very helpful and attentive to your needs. I would highly recommend my friends and family to go to this dealership. More

by terminator2029j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Brattleboro Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

March 16, 2022

Amanda was great! She was pleasant and is always a pleasure to work with! Couldn't be happier with my remote start More

by jrbarkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Brattleboro Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 16, 2022

Delays in finishing 90,000 mile service and related safety work. Took 2 days. Noticed transmission shifting problem and reported to service advisor. Service 2 weeks later resulted in report that transm More

by PEDSON692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Dow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Hunt
May 06, 2022 -

Brattleboro Subaru responded

Service manager spoke with customer several times and discussed transmission concern and due to age and mileage of vehicle, has an internal transmission shifting concern on the CVT transmission which is not repairable. Worked with customer and contacted Subaru of America on customer behalf and was able to get $1,000.00 of assistance towards repair and reviewed this with customer. Have called customer several times (and left messages) since this time and have not heard back from customer in regard to the repair offer from Subaru of America.

March 16, 2022

Customer Service was excellent once again. I really appreciated having the use of the loaner vehicle. The only thing was that the loaner paperwork said it had 3/4 of a tank of gas, but as More

by fcook0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Brattleboro Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 15, 2022

Scheduling was easy, loaned car for my all day service was comfortable , bill explained, they called for consent for extra work, requested repairs made, no problems since. Friendly staff, clean service de More

by CAROLHANSEN404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Brattleboro Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you, and have a fantastic day!

March 12, 2022

Amanda had amazing customer service. Dealership wouldn’t do alignment on my car because they tried to upsell me on getting new tires and the works , so I had to bring my alignment elsewh More

by MANNY_BECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Brattleboro Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

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