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Brattleboro Subaru - Service Center

Brattleboro, VT

4.8
1,084 Reviews

1,084 Reviews of Brattleboro Subaru - Service Center

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December 20, 2024

Wonderful dealership, outstanding Service department, great follow through, and very clearly explains options, costs, and alternatives. More

by sgreenevt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Brattleboro Subaru responded

Thank you so so much for this incredible feedback about your experience with our service department! We are so thrilled to hear feedback like this! Thank you so much for choosing and trusting us with all of your automotive needs and we always look forward to seeing yo at your next visit with us!

Dec 21, 2024 -

sgreenevt responded

Outstanding service deserves a great review. You all earned it!! My sincere thanks and have a great holiday season. Sherry Greene

December 19, 2024

Very prompt, very professional, very friendly, would recommend Brattleboro Subaru to anyone. thirteen, fourteen, fifteen. More

by brattvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Brattleboro Subaru responded

Thank you so much for the positive feedback about our team! Thanks for choosing us and we look forward to seeing you in the future!

December 18, 2024

Excellent service and sales departments. Extremely attentive and responsive. Always friendly and professional as well More

by schwartzlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Brattleboro Subaru responded

Thank you so much for the amazing feedback about our team! Feedback like this helps us keep thriving so thank you! Thanks for choosing us for all of your automotive needs and we look forward to seeing you in the future!

December 13, 2024

Inspection took over an hour and I had a scheduled appointment for one hour. I had to take time off from work for this appointment and I had plans afterwards. More

by blueyes4004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

Excellent customer service. Amanda had wonderful customer service. I really appreciated the loaner car too. Thank you! More

by sbush4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave such a great review about your experience with Amanda and the rest of our awesome service staff! We are so thrilled that you had a great experience! We love to hear it! Thank you so much for choosing us for your automotive needs and we look forward to seeing you at your next visit!

December 07, 2024

Jordon is very competent and efficient. He’s knowledgeable and knows his cars. I was never that keen on going to dealships for service. I am very satisfied with the service at Subaru More

by kddh10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Brattleboro Subaru responded

Thank you so much for taking the time to leave such a great review about your experience with Jordan and the rest of our service department! We try to make each visit extraordinary for all of our valued customers. like you! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next visit!

December 07, 2024

Brattleboro Subaru provides great service. Professional, friendly, helpful. I tried another dealer for service once when I moved from CT to MA. I switched to Brattleboro Subaru & they are by More

by julie.troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Brattleboro Subaru responded

Julie, thank you so much for the positive feedback about your experience with us! We are so thrilled to hear we gained another fantastic customer! Thank you for choosing us for your automotive needs and we look forward to seeing you at your next visit with us!

December 05, 2024

Work was performed well and Morgan Dow was pleasant. She explained the process and the results. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Brattleboro Subaru responded

Betsy, thank you so much for taking the time to leave some feedback about your experience with us! We are happy to hear that you had a great experience with Morgan and hope to see you in the future!

November 28, 2024

Quick, clearly explained the work and checked in throughout the process. I will return for future services More

by MINDAWAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Brattleboro Subaru responded

Thank you for your review! We appreciate your kind thoughts! We try really hard to make sure our customers are taken care of and that we explain the work being done. Thank you for choosing us and we look forward to seeing you again!

November 28, 2024

Car prices are always high. Service dept flunked my car for surface rust on rear rotors. Brakes had less than 13,000 miles on them since replacement. This was either a amat More

by krawczyk_paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Barkow
3.0
This rating includes all reviews, with more weight given to recent reviews.
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