Orem Toyota

Even with an appointment, I had to wait 45 minutes for them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointment them to begin the service. They also suggested some work (for $141) that no other dealer had mentioned, and that was for 4 other service appointments. I think they were trying to make some additional money, ads the service was under warranty. More

Warenty started on April 19 and I didn't take delivery til May 1 lost til May 1 lost More

Lani was so professional. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. My car was finished when she said it would be and I always received attentive care. She goes the extra mile. More

Very helpful and polite with great service and love the service videos gives me a lot a confidence in there work service videos gives me a lot a confidence in there work More

I used my new windshield wipers for first time today and unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. unfortunately discovered that they don’t work. Must be very poor wipers. I’m very disappointed. More

Lani is always very helpful! She always gives us updates and she is really helpful when my wife takes her vehicle in. She always gives us updates and she is really helpful when my wife takes her vehicle in. More

Quick to help out, gave customized advice based on my situation, and I found the exact vehicle I was looking for! situation, and I found the exact vehicle I was looking for! More

Unprofessional, they said they were going to detail the car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we went and picked up the car, but they never detailed it. Along with just needing a quick wipe down in most places, we also found a fast food straw wrapper when we went to buckle our kids in. Also the left side tires were low. I would not recommend anyone go to this dealship. More

Unprofessional, they said they were going to detail the car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we car we bought and get some missing trim. But they ordered the wrong trim, so we waited a day. Turns out they were willing to mail us the trim, so we went and picked up the car, but they never detailed it. Along with just needing a quick wipe down in most places, we also found a fast food straw wrapper when we went to buckle our kids in. Also the left side tires were low. I would not recommend anyone go to this dealship. More

I was greeted promptly, and my car was taken for the scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completi scheduled service. Kaua was very professional and friendly. The service took longer than I expected, but Kaua did what she could to expedite completion. More