
Brewer Airport Toyota
Moon Township, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,033 reviews
This may have been the best car buying experiences I have had. The process was smooth and the people were very friendly and honest. They went out of their way to accommodate me. Price was better than all had. The process was smooth and the people were very friendly and honest. They went out of their way to accommodate me. Price was better than all the dealers I contacted and Kenny Ross offers many incentives that other dealers do not. More
My family and I had the worst buying experience of our lives at Kenny Ross Toyota in Moon township. The problems started when we asked Sam Piccolo to match a quote from another Toyota dealer. Sam took e lives at Kenny Ross Toyota in Moon township. The problems started when we asked Sam Piccolo to match a quote from another Toyota dealer. Sam took exception to our negotiation and said Kenny Ross Toyota would not match the lower price or improve the current bid offer. He went to great lengths to emphasize that "he can sell that car for more" and "not selling the car would not impact his ealership's monthly results." Although Kenny Ross Toyota's price was higher, we made a conscience decision to purchase a Highlander based on the availability of the Blizzard Pearl Model with limited miles. On Friday at 12:00, we requested to pick the vehicle up the following day at 10:00am. The Sales Rep, Jennifer Campbell requested that we arrive prior to 10AM as she had other sales appointments scheduled for 10AM. We arrived at 9:30. The car's body side moldings were not installed. If the car wasn't going to be ready, we would have appreciated a telephone call to schedule the pick up later in the day. Since we had scheduled to return our rental car, we asked for a ride back from the airport following our dropping it off. The hope was to allow us to meet our commitment and not to sit around on a Saturday morning waiting for the Shop to install the parts. Ms. Campbell informed us that a pick up at the airport was not possible due to the Kenny Ross being short handed. Ms Campbell said "they would try their best to install the parts" or we could bring the vehicle back for the installation on another day. As my husband and I discussed our alternatives, Sam Picollo joined the conversation pointing his fingers at our faces saying, "You're not happy and so I don't want to sell you the car!" We immediately asked for Sam's boss, Sales Manager David Baselj, who came out and said he heard what was going on and doesn't want to sell us the car because, "we are not going to be happy and we will give he and his team a bad survey result, which will cut his and his worker's bonuses, so we should leave." The Sales Manager actually seemed to revel in proclaiming, "Return their deposit!!!" It was quite embarrassing! We asked other customers sitting near us if they had ever seem anything like this situation, they sat there with shocked face's and nodded "no". As surreal as it sounds, that's what happened. My advice is to avoid the Kenny Ross dealership, there are plenty of other high quality Toyota dealerships in the area. We went to Baierl Toyota in Cranberry and had a wonderful experience with their courteous and friendly staff. In the end, we added a remote starter and bought an extended service agreement. Buying a car should be a fun experience and since you're spending thousands of dollars, you deserve a dealership that will respect you and appreciate you and your hard earned money. In our experience, KENNY ROSS TOYOTA SCION DOES NOT APPRECIATE ITS CUSTOMERS. More
This was my first experience purchasing a new car on my own, and let me tell you the service and experience was EXCELLENT!!!! I was interested in purchasing a new gas/electric car. However, I knew nothing own, and let me tell you the service and experience was EXCELLENT!!!! I was interested in purchasing a new gas/electric car. However, I knew nothing about them except, what the sticker read on the cars. I had a lot of questions about these new gas/electric cars and my sales consultant Bob McClain made me feel very comfortable asking them. We took the car on the road and he showed me the many features it had to offer. He was very pleasant and professional. He was very easy to talk to and made my experience a comfortable one rather than the horrifying thing I was thinking it was going to be. When I was in with the business manager Neil Schuetz, the experience continued. Again, another very pleasant and approachable person. He worked with me to get financed through my personal lender and got me a better rate than they probably could have. I would recommend either of these two people at the Kenny Ross Toyota dealership, and in 5 years when my daughter starts driving I will be back to get her first car here. --GREAT Job Bob and Neil, and thank you for everything I LOVE my new Prius C, see you both when I come in for my first oil change. More
We had a very good experience at this dealership. I would recommend them to anyone looking to purchase a car. Excellent staff and great deal. would recommend them to anyone looking to purchase a car. Excellent staff and great deal. More
Hello, We purchased a used 2010 Toyota Highlander at Hello, We purchased a used 2010 Toyota Highlander at Kenny Ross Toyota in Moon Township, PA. It could not have been a more pleasant experience. We we Hello, We purchased a used 2010 Toyota Highlander at Kenny Ross Toyota in Moon Township, PA. It could not have been a more pleasant experience. We were shown two cars by "Coach". He was very patient and accommodating to all of our questions and requests for information about the vehicle no mater how unique.So much,along with the very competitive pricing, we were able to make a decision to purchase the same day! Tony delivered the car the following day, since coach was off. Tony was very accommodating to insure the car was all it was claimed to be from a reconditioning standpoint. He was also very patient as I looked the car over since we had been looking a so many of the same car at various dealerships. I noticed some minor deficiencies (interior stains) that needed cleaned; and a stone chip that required touched up. Amazingly he was able to coordinate this with the various departments as to have them completed before we finished the paperwork with the very professional finance manager. I also noticed that the battery hold down had some corrosion later that day. Tony directed me to Todd in the service department, he ordered a new hold down for the battery. I felt so comfortable dealing with Todd that I asked him if I could retain him as a service advisor for all future maintenance. All of our family future purchases will be with the team at Kenny Ross Toyota, even though it is a 20+ mile drive and there are Toyota dealers closer to my home. The car was as close to new as I had seen in a while, and the team at Kenny Ross made sure I could not be disappointed in their quality. Well done. Thank you, More
Jennifer was very helpful, friendly and very professional. A couple days after we bought the car, I couldn't get the side doors to open so I called her and it took her a second to explain about professional. A couple days after we bought the car, I couldn't get the side doors to open so I called her and it took her a second to explain about the lock button. She said not to feel bad and to call her anytime. What a great sales person!!! More
This is the second car I purchased at Kenny Ross with Tony. I am very pleased with the customer service I receive there while purchasing the car and when I come in for oil changes. I purchased a Corolla Tony. I am very pleased with the customer service I receive there while purchasing the car and when I come in for oil changes. I purchased a Corolla yesterday and things could not have gone better with Tony and Ron-a BIG THANK YOU TO YOU BOTH!! I will always recommend Kenny Ross and Tony to anyone who asks. More
Overall a very positive experience. A great car - I love it. I got sort of overwhelmed in the middle with many numbers flying around, and when I wanted to go home and sleep o it, they of course came up with it. I got sort of overwhelmed in the middle with many numbers flying around, and when I wanted to go home and sleep o it, they of course came up with new numbers and I bought it. The price was okay in the end - not a great deal. $17 below blue book and a little less than expected trade-in. I'm old and was tired then, and when signing all the papers, the extended warranty options were presented and I just felt overwhelmed. That's when I really wanted to go home and do more research before deciding. I didn't see an option to say no, so I said yes to the economy version, but when I got home and researched it, realized I would rather save $50/month in a car fund. I reviewed all expenses for my last Prius for 8 years and it wasn't nearly as much as the warranty. Toyota is such a good car, I think they make lots of money on these. So I went back and unbought the extended warranty. They were very nice about it. I have bought 6 cars at this dealership and recommend them to anyone who asks. More
I was treated fairly with the purchase and trade-in for my Toyota Corolla. Thank you for the time you made to make sure we were satisfied. Bob & Sue my Toyota Corolla. Thank you for the time you made to make sure we were satisfied. Bob & Sue More
How do I even begin to describe my experience with Kenny Ross Dealership? I’ll try as best I can… First off, I am a recent widow. I lost my husband just a very few months ago and without warning, and sti Ross Dealership? I’ll try as best I can… First off, I am a recent widow. I lost my husband just a very few months ago and without warning, and still trying to acclimate to the fact that I am now alone in this life, my car decides to “leave me” as well. I have never had to deal with buying cars or things of this nature, that was my husband’s job. Now, here I am trying to acquire an inexpensive means of transportation without any knowledge of even trying to do so. I asked my brother-in-law to accompany me so as to at least have some “knowledge and experience” to venture into this car buying world. A gentleman, Sales Consultant, Marvin Kotvas, just happened to approach us when we arrived and my whole preconceived ideas about the horrors of car dealerships flew right out the door! Mr. Kotvas (who I have now named, “My Angel”) stepped in to find out the nature of my needs and what my limitations were. Despite my obvious distraught affect (I was actually in tears at a few points during this process), Mr. Kotvas was extremely patient with hearing out my situation and proceeded to present me with the best of options to meet my needs. It is important to note that Mr. Kotvas most likely did NOT receive much of a commission, but he proceeded with my purchase despite this fact. In fact, I doubt that Mr. Kotvas received any commission at all! Eric Saloom, the Sales Manager, was exceedingly helpful in fulfilling my purchase on that day and without his selfless attitude and exceptional professionalism. I’m not sure what the outcome my “buying experience” would have been. Both Mr. Kotvas and Mr. Saloom are a rare breed in these days of ruthlessness and greed! I have an innate sense that they are both exemplary citizens and most likely, great leaders in their respective communities! You don’t often find honest and compassionate business people as these two gentlemen! I am lucky that I did, indeed, happen upon Marvin, Eric, and Kenny Ross in my hour of need! God Bless you both and I wish you continued success in your careers! You are both amazing assets to the Kenny Ross Dealership! With My Warmest Regards, Colleen Brayack More