The new general manager at the Sycamore, IL facility, self proclaimed, interacts w/ prospective customers as "bro" and suggests that he had a "deal for me". My trade in has warts which I willingly described and admitted, along with the associated deducts. In this particular case the vehicle of interest seemed to be fairly priced, however the sales technique marginalized both the sales person (Christen sp.?) and the customer's interests. While I expect that the dealership will meet profit goals on the sale, I also suggest that the dealership could've profited beyond expectations, and likely still will, with more professional and human approach. I would've made the 120 mile round trip to discuss possibilities with cash in hand, however Scott's approach ended the possibility of a sale with me. They make more vehicles every day and I'll find what I need. Just not at Brian Bemis in Sycamore, Il or any other Brian Bemis location. In closing, I have previously purchased 6 other new and used vehicle from Brian Bemis locations. The relationship has ended.