Brian Bemis Ford

warranty repair 2013 focus Clutch problem arose shortly before 40k miles. Issues we're fixed under warranty by Jake and Doug. They called and kept me informed every step of the Clutch problem arose shortly before 40k miles. Issues we're fixed under warranty by Jake and Doug. They called and kept me informed every step of the way. More

Service I have a Mazda with a 10 yr warranty. My Mazda started having trouble a few days ago. The chech engine light came on and the car wouldn't go faster th I have a Mazda with a 10 yr warranty. My Mazda started having trouble a few days ago. The chech engine light came on and the car wouldn't go faster than 20 miles an hour and seemed like it was having a lot of trouble. I called the roadside assistance number for my warranty. The lady was super nice and told me that my car would be towed to the nearest Mazda Dealership, which was Brian Bemis.I called ahead to let them know the car was on its way and why. They took my information and was ready when I showed up with my car. I just had to give them my keys and they took care of everything. I got a call a little while later saying I had fuel in my oil. Which can happen when the weather is so cold and the car hasn't been warmed up. They changed my oil and filter. As well as flushing the engine. My car drives wonderfully again. I though they were very reasonably priced. They also checked my brakes, tire tread and inflation, all the lights and signals, and washed my car for free. I was very impressed. My service tech was Mark. I also want to acknowledge Courtney who was there when I dropped my car off and remembered me and my car when I picked it up. All I can say is excellent service and associates. I will be back!!!!! More

service Great experience. I was worried when i went in for an oil change that it might take too long. It didn't, they were super fast and Chris M. was tota Great experience. I was worried when i went in for an oil change that it might take too long. It didn't, they were super fast and Chris M. was totally easy to talk to since i had a random question about my brakes. They didn't push any unnecessary services and I was in and out in what seemed like no time at all. This is my new go to place for my car servicing. More

New tires. My daughter is a student at NIU. Her car needed new tires. We are not from the area so I searched for a Ford dealership in the area. Brian Bemis deale My daughter is a student at NIU. Her car needed new tires. We are not from the area so I searched for a Ford dealership in the area. Brian Bemis dealership was near the campus. My husband talked with Jake over the phone and he recommended what he felt to be the best tires for her car. My daughter shared that everyone at the dealership was very nice. Chris, thank you for the opportunity to share our daughters experience with the Bemis dealership. More

PERSONEL SERVICE THE CAN'T BE BEAT I have been going to Brian Bemis Ford to service my Madza for a number of years. It is hard to believe that the service just gets better - even thoug I have been going to Brian Bemis Ford to service my Madza for a number of years. It is hard to believe that the service just gets better - even though they always have been at the top of their "game". They had donut this morning - Imagine that! Jay Wilkerson has been the person that I interface with the most. He is personable and caring. Jay's attention makes me feel like he is family. He keeps me up to date on service and the Tribute in good running order. There are not nasty surprises of huge bills because the service is up to date and done well. Who could ask for more? The customer service at Brian Bemis is the best! More

I am a visiting professor at NIU. I wanted to buy a used car and went to Brian Bemis. I met with Michelle Dare in August, 2012 . She was such a kind person that I liked and trusted on her very much. She fo car and went to Brian Bemis. I met with Michelle Dare in August, 2012 . She was such a kind person that I liked and trusted on her very much. She found me a used car which I am very happy to use now. I feel safe when I drive my son. She always helped me to take appointments for the inspections of my car. The car is very good. I always go to Brian Bemis to have my car washed. She helps me to take the appointments. I sent her 3 friends and she sold car to them also. I trust on her. More