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Brian Harris BMW

Baton Rouge, LA

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rated
236 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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236 Reviews of Brian Harris BMW

January 20, 2020

I was very impressed by the professionalism and friendliness of the staff. I was welcome from the moment I got out of my car until my final transaction. More

by tdelatte113
Recommend Dealer
Yes
Employees Worked With
Allyson Chargois, Brian Harris BMW
Jan 20, 2020 -

Brian Harris BMW responded

Hi, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back, and visit us any time, Allyson will be glad to assist, as always!

January 19, 2020

Purchase of a new vehicle I was extremely impressed with Brian Harris BMW. I had never been in the facility before this time. The staff was courteous, friendly and helpful. More

by ACE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kinsley and Jason Breaux
Jan 20, 2020 -

Brian Harris BMW responded

Congratulations on your first BMW, Ace. We are sure that you are going to enjoy everything that it has to offer. Thank you for sharing your experience. You are always welcome to visit.

January 19, 2020

Carly went above and beyond she was fantastic and I would recommend Brian Harris bmw & Carly to everyone! I’m loving um new ride! thank you !💯 More

by CourtneyR
Recommend Dealer
Yes
Employees Worked With
Carly boos , Brian Harris BMW
Jan 19, 2020 -

Brian Harris BMW responded

Thank you for the great review, Courtney. We will be sure to thank Carly for helping you get your new ride. Let us know if there is anything else we can help you with. We look forward to your next visit.

January 13, 2020

Great service department with good Techs. My SA Louis Lecoq has been great in installing MPPK kit on my X5 and gave me a fair price. More

by ashwinj
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jan 14, 2020 -

Brian Harris BMW responded

Thank you for your feedback about your shopping experience working with Louis. It's wonderful to see your satisfaction! Let us know if we can do anything else for you. Our team is always happy to help and we welcome you again.

January 06, 2020

Finance Manager tried to change interest rate from 2.99% to 3.99% with a credit score of 859. Carly was a great sales advisor. More

by Albert
Recommend Dealer
Yes
Employees Worked With
Carly, Brian Harris BMW
Jan 07, 2020 -

Brian Harris BMW responded

Hello Albert, Thank you for your honest feedback. If there was anything, in particular, we could have done better to make it a more satisfactory experience for you. Please don't hesitate to contact me and let me know. I hope to hear from you. Best, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

January 01, 2020

Long turn around time hard to get in touch with lost cc info Because of my super long wait time when I had to get my mini repaired with them previously, I had been calling and trying to make an appointment to ge More

by Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Harris BMW
Jan 01, 2020 -

Brian Harris BMW responded

Cam, Thank you for bringing your concerns to my attention. I regret to see you felt disappointed in regards to the inconveniences related to repairs for your MINI. Rest assured, we always want to take care of our customers and I'd like the chance to connect with you about any dissatisfaction. Please contact me directly when you have the time. Best, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

December 26, 2019

Went well above and beyond. No hassle, extremely fair, and out of this world customer service. Would definitely recommend and I’ll definitely be back. More

by robertrebstockiii
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Dec 26, 2019 -

Brian Harris BMW responded

That's excellent news, Robert. Thank you for giving us the chance to earn your future business. We look forward to seeing you again.

December 23, 2019

Ms.Carly Boos helped us buy our new car. She is very knowledgeable and extremely friendly.I would totally recommend this dealership. These guys are just amazing! More

by Anu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carly Boos, Brian Harris BMW
Dec 24, 2019 -

Brian Harris BMW responded

Anu, We appreciate you taking the time to share your amazing experience with Carly! Thank you, and we invite you back anytime.

December 22, 2019

I was so impressed with the treatment I received from Brennan Miller and Carly Boos. I never felt any pressure from anyone and they listened to what I was looking for in a new car. Carly’s knowledge of t More

by lscottlsu
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Dec 22, 2019 -

Brian Harris BMW responded

Brennan and Carly will be delighted to learn of your great feedback. Thank you so much for taking the time to share your outstanding experience. Please let us know if there is anything else we can do for you. Congratulations on your purchase!

December 13, 2019

Great experience working with Luke. He is knowledgeable and experienced. I recently purchased a 2020 X3. I appreciate Luke’s help and expertise. Thank you, Luke More

by MELJAY
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Dec 13, 2019 -

Brian Harris BMW responded

Luke will appreciate your excellent rating and feedback. Thank you for allowing us to help you with your purchase. Congratulations on your new X3. We are confident that you will enjoy it.

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