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Brian Harris BMW

Baton Rouge, LA

4.8
244 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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244 Reviews of Brian Harris BMW

June 17, 2021

The entire buying experience was a pleasure. Our salesperson Carly went out of her way to accommodate all of our needs. She was very knowledgeable about the vehicle and took her time explaining all More

by Ladydi222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jun 18, 2021 -

Brian Harris BMW responded

Thank you for taking the time to share your pleasant car-buying experience with Carly! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Brian Harris BMW!

June 14, 2021

Nothing but good things to say about my last experience. Gerry was kind and very professional. Didn’t have any loaner cars because of the flood but Gerry made sure I got home safe. From the time I dropped m More

by April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jun 15, 2021 -

Brian Harris BMW responded

April- We are pleased to know that each service appointment with Gerry has been an amazing experience. I will be sure to praise him for a job well done and pass the message along to his manager. We greatly appreciate your loyal business and thank you for making us your service center of choice!

June 09, 2021

Nice will come to the customer Very good presentation for the history for the car good liability and service sales man nice waiting area and thanks a lot More

by khalidabusada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Jun 10, 2021 -

Brian Harris BMW responded

Thank you for the great review! We are happy to see that you were impressed with the Brian Harris BMW team and facility. If there is anything else we can do for you, please be sure to let us know.

May 29, 2021

Joshalyn McDuffy was an excellent sales representative. She was informative and professional. She definitely deserves a raise in salary! Paul, the new car sales manager was also very nice. I recommend J More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshalyn McDuffy , Brian Harris BMW
May 30, 2021 -

Brian Harris BMW responded

We appreciate you choosing Brian Harris BMW, we are proud to have you as a customer. Have a great day!

May 28, 2021

Everyone was so nice. Carly Boos was especially helpful. She answered all our questions and took the time to show us all the special features. More

by Imhamza81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly boos, Brian Harris BMW
May 29, 2021 -

Brian Harris BMW responded

Hi, thank you for taking the time to share your experience with Carly! We appreciate your positive feedback, and we look forward to working with you again at Brian Harris BMW.

May 26, 2021

Carlie Boos was our salesperson. I was really impressed with her knowledge of the features and other aspects of the vehicle. She was very friendly and professional. More

by Dameoningrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlie Boos, Brian Harris BMW
May 26, 2021 -

Brian Harris BMW responded

Thank you for the five stars! We are glad to hear Carlie provided you with excellent customer service during your car buying experience. Please come back and see us at Brian Harris BMW for any future automotive needs.

May 26, 2021

Dealership was honest and professional about trade in and vehicle purchase price. From past purchase extracoverage paid off for me and I appreciate dealerships recommendations for this on certain vehicles. More

by CP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 28, 2021 -

Brian Harris BMW responded

Hi, thank you for taking the time to write a positive review. We are glad to hear our team went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at Brian Harris BMW.

May 24, 2021

Carly Boos helped us with our BMW purchase. She is so awesome and made the entire shopping experience so easy. She is very helpful and willing to go out of her way to make sure you get what you want. I w More

by Tgisiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Boos, Brian Harris BMW
May 25, 2021 -

Brian Harris BMW responded

Hi there, Thank you for giving us your feedback. Your satisfaction means everything to us, so we are thrilled to hear that Carly was helpful and managed to make your experience an enjoyable one. At Brian Harris BMW we appreciate your recommendation and hope to see you again.

May 24, 2021

Great customer service fast turnaround will service with Brian Harris every time. Very friendly staff Rick call when my vehicle was ready. Car was very clean More

by pwelch722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick , Brian Harris BMW
May 24, 2021 -

Brian Harris BMW responded

Thank you for the excellent review! We are so pleased to learn that Rick's service was communicative and that you were impressed with the service you received. If there is anything else that Brian Harris BMW can do for you, please be sure to let us know.

May 24, 2021

Concerning selling me a car the service was very good but concerning getting work or a oil change the service is not that good at this facility! More

by rooseveltjimerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darell Franklin, Brian Harris BMW
May 24, 2021 -

Brian Harris BMW responded

Thank you for taking the time to leave us your feedback. While I'm pleased to learn that your experience in our Sales Department was a positive one, I would appreciate the chance to learn more about your impressions of the Brian Harris BMW Service Department. Please contact me directly at your earliest convenience. Brett Bagley General Manager brett.bagley@brianharrisbmw.com

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