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Brian Harris BMW

Baton Rouge, LA

4.7
240 Reviews

12336 Airline Hwy

Baton Rouge, LA

70814

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240 Reviews of Brian Harris BMW

May 15, 2021

Excellent customer guest services for vehicle repairs. Their shop service Technician reviews all areas of repairs and sends a video to customer before repairs are done. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, Brian Harris BMW
May 17, 2021 -

Brian Harris BMW responded

Thank you for taking the time to share your excellent experience with Rick and our team in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Brain Harris BMW.

May 13, 2021

I really like coming to BMW everyone one was really nice n helpers to me n sales was really nice to they told me My BMW light was n More

by Jazzie 2525&
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 14, 2021 -

Brian Harris BMW responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Brian Harris BMW for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 13, 2021

Great dealership. Always friendly helpful staff. Would recommend this dealership to everyone I know. The service was outstanding. Quality of work was very good. They stand behind their work and only do th More

by richmond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
May 14, 2021 -

Brian Harris BMW responded

Thank you for your review! Our team is dedicated to providing top-quality service, and we're so happy to learn that your experience reflected this. We hope to be of service to you again! Take care!

May 12, 2021

I have always been a Peake customer and December 2019 I purchased my first BMW from this dealership because SALES DEPARTMENT SOLD ME THE CAR! They did a great job. However, it has been downhill ever sinc More

by geegeebattaglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Harris BMW
May 17, 2021 -

Brian Harris BMW responded

Hi, I appreciate your feedback regarding your service experience. Given the opportunity, I would like to speak with you about your experience. Please contact me at your earliest convenience. Thank you, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

May 10, 2021

OMG DARREL FRANKLIN WAS AMAZING! Mr Tommy Thompson OMG DARREL FRANKLIN WAS AMAZING! Mr Tommy Thompson also amazing. From the moment I walked in Mr Darrell treated me awesome. Hands down best sales More

by Junesaunier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Franklin , Brian Harris BMW
May 12, 2021 -

Brian Harris BMW responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with our team, especially Darrel and Tommy. We value your business at Brian Harris BMW, and we hope that you will continue to visit us!

May 10, 2021

Brian Harris is the only BMW dealer in the area. They do decent mechanical work but their customer follow up leaves something to be desired More

by joyce.s.ferraro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Foote, Brian Harris BMW
May 12, 2021 -

Brian Harris BMW responded

Hi, I appreciate your feedback regarding your experiences. Given the opportunity, I would like to speak with you about your review. Please contact me at your earliest convenience. Thank you, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

May 06, 2021

Recently, I ordered and took delivery of a 2021 X5 M50i. Allyson Chargois made the entire process so much fun and easy. This was an excellent experience! I cannot say enough good things about Allyson. She t More

by Luke Lipsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson Chargois, Brian Harris BMW
May 07, 2021 -

Brian Harris BMW responded

Thank you much for the great review, Luke! We'll be sure to let Allyson know of your amazing experience that all of our customers should have. Enjoy your new X5 M50i! Have a nice day

May 05, 2021

Great car purchase experience. Very knowledgeable staff. I very much appreciate how they were totally committed to understanding and striving to meet my new car needs. I highly recommend contacting Carly More

by Frankie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly Boos, Brian Harris BMW
May 06, 2021 -

Brian Harris BMW responded

Frankie, It sounds like you had an excellent experience from start to finish, which makes us very happy! Thank you for taking the time to write a review and mentioning Carly and Brian. We are glad to hear our team provided you with top-notch customer service during your visit with us at Brian Harris BMW! Please come back and see us for any future automotive needs.

April 22, 2021

painless and fast.arrived with a ruined tire and was put painless and fast. arrived with a ruined tire and was put in without a previous appointment. spent less time than expected and at a reasonable price More

by adastra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Harris BMW
Apr 22, 2021 -

Brian Harris BMW responded

Hi there, We thank you greatly for your five star review of Brian Harris BMW. We understand how a ruined tire can have a huge impact your day, therefore we strive to have these issues resolved in a timely manner. Thank you for visiting Brian Harris BMW and we hope to continue to assist with any of your automotive needs.

January 19, 2021

The General Manager,Brett Bagley, will sell a vehicle out from under you, even when you have a deposit down. They made more money with the other client. More

by Tamllwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Bagley , Brian Harris BMW
Jan 20, 2021 -

Brian Harris BMW responded

Tammy, We take your feedback seriously, and I would appreciate the opportunity to discuss your concerns further. Please reach out to me at a time that is convenient for you. Thank you, Brett Bagley General Manager brett.bagley@brianharrisbmw.com

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