Brian Harris BMW

I have been to this dealership four different times and have not had a good experience yet! each time I have asked for a particular service and have yet to receive it. I have also had the experience of hav have not had a good experience yet! each time I have asked for a particular service and have yet to receive it. I have also had the experience of having paid for a service I did not receive and when I brought it to the dealerships attention, they informed me that my entire unit was broken and needed to be replaced at a cost of $2500.00. I informed them the unit was working fine, it just needed updating. They told me they were not able to do the updating and my refund would be minus the cost of the part that was used to attempt the update. It was only because I was very adamant about not paying the cost, they finally deducted it from my final cost for the current work. I've made a decision to take my car an hour and a half away to another dealership to have my work done. This is the worst representation of a BMW dealership I have seen or had to experience. I've had my vehicle for over 8 years which I bought from BMW Buckhead in Atlanta, GA. I have never had, not one bad experience in the eight years I have dealt with this dealership! I also didn't pay for a high end vehicle to have such low-end customer service. More

Carly Boos was very patient with my husband and I while we shopped for two cars. She listened to our needs and concerns and really tried to put us in the cars that we loved. She was good about letting us t we shopped for two cars. She listened to our needs and concerns and really tried to put us in the cars that we loved. She was good about letting us test the cars and even bring them hone overnight, which gave us time to think about our purchases. She was an advocate for us in helping us get a great great price fir our trade in and kept her promises about what she could realistically do for our bottom line figures. I would definitely purchase another car from her. She was a delightful sales person, not too pushy, but genuinely caring and compassionate. More

Best experience ever! Cannot recommendation Shawad & the BMW team more! Don’t walk, run to BMW! We cannot wait to stay with the BMW family. BMW team more! Don’t walk, run to BMW! We cannot wait to stay with the BMW family. More

We had an amazing experience, we receive an excellent attention by Carly Boos. Very fast Service also, you have a very efficient personal. Highly recomended! attention by Carly Boos. Very fast Service also, you have a very efficient personal. Highly recomended! More

I had an excellent experience purchasing a car. Carly Boos as salesperson & Jason Breaux we’re very helpful, courteous, and professional. I was very impressed. Rex Cabaniss Boos as salesperson & Jason Breaux we’re very helpful, courteous, and professional. I was very impressed. Rex Cabaniss More