
Brian Harris BMW
Baton Rouge, LA
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244 Reviews of Brian Harris BMW
Recently, I ordered and took delivery of a 2021 X5 M50i. Allyson Chargois made the entire process so much fun and easy. This was an excellent experience! I cannot say enough good things about Allyson. She t Allyson Chargois made the entire process so much fun and easy. This was an excellent experience! I cannot say enough good things about Allyson. She treats her clients like royalty. Brian Harris BMW is lucky to have her! More
Great car purchase experience. Very knowledgeable staff. I very much appreciate how they were totally committed to understanding and striving to meet my new car needs. I highly recommend contacting Carly I very much appreciate how they were totally committed to understanding and striving to meet my new car needs. I highly recommend contacting Carly Boos at Brian Harris BMW with your high end auto purchase needs. More
painless and fast.arrived with a ruined tire and was put painless and fast. arrived with a ruined tire and was put in without a previous appointment. spent less time than expected and at a reasonable price painless and fast. arrived with a ruined tire and was put in without a previous appointment. spent less time than expected and at a reasonable price. More
The General Manager,Brett Bagley, will sell a vehicle out from under you, even when you have a deposit down. They made more money with the other client. from under you, even when you have a deposit down. They made more money with the other client. More
I have been to this dealership four different times and have not had a good experience yet! each time I have asked for a particular service and have yet to receive it. I have also had the experience of hav have not had a good experience yet! each time I have asked for a particular service and have yet to receive it. I have also had the experience of having paid for a service I did not receive and when I brought it to the dealerships attention, they informed me that my entire unit was broken and needed to be replaced at a cost of $2500.00. I informed them the unit was working fine, it just needed updating. They told me they were not able to do the updating and my refund would be minus the cost of the part that was used to attempt the update. It was only because I was very adamant about not paying the cost, they finally deducted it from my final cost for the current work. I've made a decision to take my car an hour and a half away to another dealership to have my work done. This is the worst representation of a BMW dealership I have seen or had to experience. I've had my vehicle for over 8 years which I bought from BMW Buckhead in Atlanta, GA. I have never had, not one bad experience in the eight years I have dealt with this dealership! I also didn't pay for a high end vehicle to have such low-end customer service. More
Brian Harris BMW adopted new as a service customer 8 months ago. They did such a great job I had to get my 9th BMW in Baron Rouge . Carlly Boos , client advisor , Paul Macaluso, Sales Manager and Cliff months ago. They did such a great job I had to get my 9th BMW in Baron Rouge . Carlly Boos , client advisor , Paul Macaluso, Sales Manager and Cliff Edwards , Business Manager were all excellent and extremely professional. A special thanks to Elliot who cleaned my car before I drove it back to Metairie. I see the employees of this center as people who enjoy their jobs because their senior management recognizes one thing. Employee satisfaction equals customer satisfaction , a rule that most in the automotive retail industry could never learn. I met so many other members of the Harris team I wish I could mention them all. My advice , get a BMW from Brian Harris in Baton Rouge. Excellent facility, excellent product and most of all , excellent automotive professionals ..., keep up the great work guys ! More
Brian Harris BMW, great service with knowledgeable service advisor. Quality of work always very good. Very comfortable facility for waiting for service or the shuttle service is very dependable. service advisor. Quality of work always very good. Very comfortable facility for waiting for service or the shuttle service is very dependable. More
The video is a nice touch, love the visual of the services being performed on your vehicle. The service that I received was very professional. services being performed on your vehicle. The service that I received was very professional. More
Always. a pleasant experience with the Service Dept. I’ve never had a bad experience when I bring my car to be serviced. Rick Townley always gives me personal attention and. always pleasant. I really d I’ve never had a bad experience when I bring my car to be serviced. Rick Townley always gives me personal attention and. always pleasant. I really do like the fact that Technician. Gabe Rodriguez, sent me a video of the work completion of the work done on my car. More
Carly Boos was very patient and listened to all my needs. She was the best car sales lady I ever had. Carly answered all my concerns and made me comfortable to be honest will my her. I bought two cars from She was the best car sales lady I ever had. Carly answered all my concerns and made me comfortable to be honest will my her. I bought two cars from her, One for my wife, a Z4 and a M 850 for me. Also Jason Breaux was very helpful with all the financing. Darrell Franklin help Carly put the deal all together at the right price. Great Team!!! More