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Brickell Honda
Miami, FL
4,300 Reviews
We are a family owned business. During your shopping experience you will usually find one of the owners at the dealership. If not you can always email them at aandreus@brickellmotors.com, rbarraza@brickellmotors.com or mmurgado@brickellmotors.com. We also pride ourselves on trying simplify the purchase experience including purchasing a car online. For that reason we created www.brickellhondadirect.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,300 reviews
December 10, 2024
Service was poor and promises delayed. On a certified used car, problems were found. When management was approached, promises were made. The service was half done or not complete. Extra On a certified used car, problems were found. When management was approached, promises were made. The service was half done or not complete. Extra added to make up for time waiting were not done at all. More
by LoveHonda
Verified CustomerEmployees Worked With
Used car manager PEDRIANES MICH
December 10, 2024
Muy Felis con sol Rodríguez que me atendió súper bien y súper contento con mi compra súper contento con mi compra More
by LEKIAMGUEVARA01
December 07, 2024
Horrible experience I will do everything I can to get out of my lease People are nasty I’m leasing for more than 10 years and no one appreciate that of my lease People are nasty I’m leasing for more than 10 years and no one appreciate that More
by EVELIODANJ
Employees Worked With
Susana Fernández
December 07, 2024
Service department is disorganized and customer service overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from overall is disappointing. I received a text with my scheduled date for service. I arrive to the dealer and my name wasn’t on their log. I drove from Tamarac with my son for nothing. Waste of time, gas and tolls. The second time around, I waited 4 hours for an oil change! I also needed work done on my engine and I got quoted $800+ when I just purchased my certified Honda in July! Vladimir was upselling me on an engine with a warranty. LOL The problem is they do so much business volume that losing one customer means nothing. They definitely don’t value the customer or story behind the purchase. Who manages this inept department? Starts from the top, as always. More
by JFOA7831
Employees Worked With
Service Department
December 07, 2024
Muy buena atención al cliente. Excelente experiencia se las recomiendo 100 % muchas gracias por la ayuda. Excelente experiencia se las recomiendo 100 % muchas gracias por la ayuda. More
by CLAUDIAGISELLE03
December 06, 2024
Isaac was always attentive to everything I wanted. He helped me make everything much easier to get my car. He helped me make everything much easier to get my car. More
by 2022GARCIAIMP
