Brickell Honda

Excellent Received before the appointment time by very friendly staff, I was taken in a complimentary shuttle to a beautiful nearby mall and then picked up agai Received before the appointment time by very friendly staff, I was taken in a complimentary shuttle to a beautiful nearby mall and then picked up again. Great people and great service! More

Great The overall experience was just great! Thanks you guys for all your work on this , have a great day ! And also say thanks to Zorana who Give us the be The overall experience was just great! Thanks you guys for all your work on this , have a great day ! And also say thanks to Zorana who Give us the best customer service at all More

Great response from Service Department I took my car in to change the front brake pads and was informed that the rotors would also have to be changed. I said Ok no problem and they went ahe I took my car in to change the front brake pads and was informed that the rotors would also have to be changed. I said Ok no problem and they went ahead and fixed it. I picked up the car when the work was finished and only after a month went by did I notice there was an issue with the lug nuts on one of the front tires. I was never informed of this when I first took the car in. So I took the car in again to have this issue resolved and the Service Advisor who had helped me the first time was not in that day, so another person helped me. That person spoke with the technician and they determined that the car had already been like that when I brought it in the first time and that I would have to pay to fix the new issue. I refused because I was never informed of this and I had never had any issues with any of the lug nuts ever before. So I waited until the Service Advisor, Samuel Vidal, who had helped me the first time came into work and he agreed with me that it was not my fault since there was no documentation on the dealer's part and he also remembered that this issue was never brought up by the technician. They then proceeded to fix the issue at no cost to me and the issue was solved. I'm extremely grateful they resolved the issue how they did and I will definitely be coming back for further service when I need it. I highly recommend asking for Mr. Vidal because it was his treatment of the situation that has made me want to continue coming back to this dealer for service and I will always ask for him when I do go. More

Perfect Execution I was a walking at 830am to take care of 2 recall on my van. I was friendly greeted and told to enter the office to see if we could knock it out toda I was a walking at 830am to take care of 2 recall on my van. I was friendly greeted and told to enter the office to see if we could knock it out today. No problem. Took it on and promised to be complete within approx 3 hrs. Slam dunk! Nailed it. I was home by 1pm Beautiful!! More

Amazing hola Jorge morales el los antendio fue una persona muy agradable y profesional fue muy atento con nosotros y nos explicó todo lo q teníamos que saber hola Jorge morales el los antendio fue una persona muy agradable y profesional fue muy atento con nosotros y nos explicó todo lo q teníamos que saber del carro. More

Brickell honda service Punctual efficient great service very professional i have always had a good experience here we have bought and serived 3 honda cars in our family Punctual efficient great service very professional i have always had a good experience here we have bought and serived 3 honda cars in our family More

Fast and friendly I purchased my Honda at a different dealership and was having trouble getting their service department to help me with anything after my purchase. I c I purchased my Honda at a different dealership and was having trouble getting their service department to help me with anything after my purchase. I came to Brickell Honda and they went above and beyond to make sure I was a satisfied Honda customer. Great experience. More

Friendly service for people with disabilities I’m in a wheelchair and Jorge carta the salesman when above and beyond to accommodate my needs and answer all my questions. I’m very happy with the I’m in a wheelchair and Jorge carta the salesman when above and beyond to accommodate my needs and answer all my questions. I’m very happy with the vehicle More

Excellent service I just went to the dealer to change my dead battery for warranty and I get out with a brand new car thanks to Manuel xD I just went to the dealer to change my dead battery for warranty and I get out with a brand new car thanks to Manuel xD More

Gran atencion Excelentes personas, pacientes y con deseos de ayudar, gracias a Manuel Rodríguez que fue quien me atendió y me hizo un buen negocio, lo recomiendo Excelentes personas, pacientes y con deseos de ayudar, gracias a Manuel Rodríguez que fue quien me atendió y me hizo un buen negocio, lo recomiendo More