Brickell Honda

Excellent service Very professionals and nice staff. Fast service. Excellent job. Even without an appointment. My service center since 2012. No need of other place. De Very professionals and nice staff. Fast service. Excellent job. Even without an appointment. My service center since 2012. No need of other place. Definitely satisfied. More

My Honda Pilot Service Experience Sam, by far is one of the best service agent I’ve worked with. Have driven luxury brands like MB & BMW’s around the country. I have been getting my ve Sam, by far is one of the best service agent I’ve worked with. Have driven luxury brands like MB & BMW’s around the country. I have been getting my vehicle serviced with Brickell Honda and Sam has been my service agent from day one. He’s been a great adviser. Always left the service center pleased with the work. I’m sure behind the scenes there are others involved, but the front face, Service Agent Sam’s committed and enthusiastic approach, I call him for my Honda Service. More

2017 Honda Accord Vladimir was extremely understanding and helpful. I will definitely be recommending him to people. Was able to get me in and out of the dealership qui Vladimir was extremely understanding and helpful. I will definitely be recommending him to people. Was able to get me in and out of the dealership quickly. More

Oil and fluid change experience the employee who helped me out was kind and really took her time to explain what service my vehicle would be receiving, she was in office #5 where I p the employee who helped me out was kind and really took her time to explain what service my vehicle would be receiving, she was in office #5 where I pulled up for service. More

Miguel was amazing! Miguel went about and behind to make sure my needs were met. He was responsive, thorough and helpful throughout the entire process. Thank you, Miguel! Miguel went about and behind to make sure my needs were met. He was responsive, thorough and helpful throughout the entire process. Thank you, Miguel! More

Individualize service and great explanations I don’t know a lot about cars so I always feel hesitant taking it in. My service mgr did a great job reviewing my cars history and prioritizing rec I don’t know a lot about cars so I always feel hesitant taking it in. My service mgr did a great job reviewing my cars history and prioritizing recommendations. He showed me exactly what was wrong and what they would need to do to fix it He went above and beyond to help me when I needed help before I was able to leave my car. When I picked up my car, I had a few questions and the service tech walked me through the work that was done. More

Just because your engine light comes on doesn't mean it's feeding time for Sharks at your this Honda Dealership! Engine light came on again, Rutt row! What can I say Carlos took care of an o doesn't mean it's feeding time for Sharks at your this Honda Dealership! Engine light came on again, Rutt row! What can I say Carlos took care of an onboard computer update, checked and double checked Everything. Explained in layman's terms why it came on and sent me on my way all the time with a pleasant smile with a complimentary handshake! More

Helpful and professional Both management and sales staff made me feel welcome and both gave me immediate attention. Overall I am very satisfied with the quality of service and Both management and sales staff made me feel welcome and both gave me immediate attention. Overall I am very satisfied with the quality of service and my purchase More

Look out for Grethel Molina and Many Cortes. Terrible!!! I had an absolutely terrible car buying experience at Brickell Motors, Miami. My salesman was inattentive and scrambling everywhere with multiple cus I had an absolutely terrible car buying experience at Brickell Motors, Miami. My salesman was inattentive and scrambling everywhere with multiple customers, spending little time with each, just like all the other salesmen. He did not have the car key for the vehicle that I wanted to buy. He told me that I would have to come back another day to purchase the vehicle, knowing that I made a two-hour drive from Fort Myers, Fl to Miami, Fl. I was then transferred to Many Cortes, a Senior Sales Consultant. He was very nice, at first. He made many broken promises. He said: "I promise I will do something special for you at the end." I got nothing. I ended up making the final deal with him. After reviewing the online listed price for the certified pre-owned vehicle, I was told by Many that the certified pre-owned protection was an option and would need to be purchased on top of the listed online "certified pre-owned price." I was told the vehicle will be shipped to my house when the key was made for the very next day. When signing the final papers, Grethel Molina, the Finance Manager, was ignorant and barely spoke English. She was unprofessional because she forgot to give me copies of the paperwork until I asked and gave me a copy of some paperwork that she needed to finalize the sale. She called me the next day so she could ship me another copy for myself to sign and send back. How could one forget a vital part of their job? Every step of this journey was a nightmare! More