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Brickell Honda
Miami, FL
4,417 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,417 Reviews of Brickell Honda
Verified Customer
May 27, 2025
mucho cuidado cuando vengan a este dealer, corren tu credito sin tu autorización para aplicar a un programa de financiamiento que tienen para cubrir gastos de reparación a tu vehículo, se aprovecharon q credito sin tu autorización para aplicar a un programa de financiamiento que tienen para cubrir gastos de reparación a tu vehículo, se aprovecharon que no hablo ingles y me cojieron los datos personales sin mi consentimiento ni con una breve explicación de lo que consiste este programa, cuando llegas a la caja a pagar tienes una factura de miles de pesos que tu ni sabes de que se trata todo, ni la trabajadora en la registradora es capaz de explicarte lo que esta pasando More
by lacayo
Employees Worked With
Brandon
May 25, 2025
Brandon always makes our service trips a wonderful experience, hassle free in and out! What more can you ask for? We get there and within 7 minutes we are out the door on our uber back to work. A coup experience, hassle free in and out! What more can you ask for? We get there and within 7 minutes we are out the door on our uber back to work. A couple of hours we have the uber ready to pick us back up in the office to get the vehicles. 10-10 More
by Carlos Burgos
Employees Worked With
Brendon
May 24, 2025
went for car maintenance . when picked up the car they only changed oil. lack of communication.Insisited on doing the whole maintenance. Had to wait another two hours. will not when picked up the car they only changed oil. lack of communication.Insisited on doing the whole maintenance. Had to wait another two hours. will not have my car serviced again. More
by LISABONE
Employees Worked With
ray
May 22, 2025
Good service but slow. 4hrs for oil change and tire rotation that’s with an appointment. I arrived at 9am for an 9:15am appointment. I did not leave the dealership until al 4hrs for oil change and tire rotation that’s with an appointment. I arrived at 9am for an 9:15am appointment. I did not leave the dealership until almost 1:30pm. I understand it’s a dealership and not an in-n-out type of oil change place. Still 4hrs is unreasonable. Literally have to miss a day of work to get an oil change at Honda. They do a good job for the most part, but the wait almost overshadows everything. More
by N.owens533
Employees Worked With
N/A
May 22, 2025
Sam was awesome as usual! Very professional and effective service, loved the fact that you were able to drop me off and arrange for a pick up to go back to get the car when r Very professional and effective service, loved the fact that you were able to drop me off and arrange for a pick up to go back to get the car when ready More
by KREICK
Employees Worked With
Sam, Willy Acosta
May 21, 2025
Voy a empezar diciendo que este es el peor dealer Honda que he visitado en miami, no hay parqueo, el area de espera luce como el salon de espera de un hospital y encima tienen trabajadores que nesecitan un que he visitado en miami, no hay parqueo, el area de espera luce como el salon de espera de un hospital y encima tienen trabajadores que nesecitan un traductor para poderce comunicar con los clientes, Brandon el advisor que me atendió solo le importa venderte servicios que no nesecitas y la comunicación es super mala con esta persona, imposible tener una comunicación fluida y razonable con este representante de servicio, me hiso esperar mas de 3 hrs por negarme a comprar los servicios que trato de venderme. Honda debería de tener mas control de los empleados que trabajan para la marca, estos dealer contratan a cualquiera para cubrir hueco, si quieren sentirse mal atendidos, vengan a este dealer More
by Raffaguilar
Employees Worked With
Brandon, Willy Acosta
May 21, 2025
My recent car service experience was disappointing. Right from the start, the advisor told me the wait time would be long and suggested not to schedule service appointments on Saturdays. When I mention Right from the start, the advisor told me the wait time would be long and suggested not to schedule service appointments on Saturdays. When I mentioned that my car’s engine was making a strange noise and that I felt a vibration when it switched from electric to gas, he dismissed my concerns instead of assuring me that it would be looked into. After waiting for four hours, I received my car back with the dashboard alert still on. It wasn’t until a porter noticed and took the car back that the alert was finally addressed. More
by sanchez.j.l
Employees Worked With
Diez
May 21, 2025
Brendon is always eager to resolve our problems swiftly and expeditiously. If he is not in that day I will reschedule. Happy to get my vehicles serviced at Brickell Honda. and expeditiously. If he is not in that day I will reschedule. Happy to get my vehicles serviced at Brickell Honda. More
by Carlos Burgos
Employees Worked With
Brendon
