Brickell Honda

One of the worst experiences at a dealership! At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were b At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were bringing in and servicing walk-in customers who paid on the spot, and despite having an appointment and paying for the service, I had to wait hours without any justification! The cashier, Jhon Garcia, was disrespectful, rude, and highly unprofessional. He treated me with a dismissive attitude, ignored my questions, and extended the wait just to humiliate me and treat me like I was nobody. When I tried to question the lies and poor work they were doing, they responded badly and mistreated me, extending the wait time further. This place is a total mafia where only money matters. Customer service DOES NOT exist; they only seek to benefit those who pay immediately or their personal clients, regardless of respect or dignity for the new customer. A total embarrassment! I do not recommend this dealership to anyone. They only want to steal your time and money, and they treat people like trash. I hope they take action and do something about employees abusing their positions for personal gain. More

Excelente atención gracias son muy profesionales en lo que hacen sobretodo Alexander Moltalvo que es muy amable y siempre fue claro en lo que yo necesitaba para lograr un buen resultado que hacen sobretodo Alexander Moltalvo que es muy amable y siempre fue claro en lo que yo necesitaba para lograr un buen resultado More

From the moment I call Brickell Honda Servicing, to my prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate maintenance due or any repair due to the wearing out of parts. With 175K + miles my Element is still safely going about town with my son driving the car that took him to preschool. My Passport is also continuing the same great ownership experience. After 49k + the Passport drives like new and is the car we rely on for our frequent long distance family trips. More

John is a fantastic person and very professional. He knows what he is doing has his customers I was treated with kindness He knows what he is doing has his customers I was treated with kindness More

Quick and efficient oil change. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. More

I’m a fan of the Brickell Honda Service Department, and further, I’ve bought my last two vehicles from Brickell Honda. further, I’ve bought my last two vehicles from Brickell Honda. More

Service manager took care of my issue very professionally and I thankfully. This is why we continue to purchase and I thankfully. This is why we continue to purchase More

Excellent service provided with all details observed, fair parts pricing too. Would use them again for service on my Civic Type R. fair parts pricing too. Would use them again for service on my Civic Type R. More

Miguel was the person helping me, he was great, attentive and professional! The waiting time was longer than usual. But I knew at all times my car was in great hands and professional! The waiting time was longer than usual. But I knew at all times my car was in great hands More

I recently visited Brickell Honda and purchased an Accord Sedan SE. I would like to share the outstanding experience I had, thanks to the professionalism and excellent customer service provided by Sales Cons Sedan SE. I would like to share the outstanding experience I had, thanks to the professionalism and excellent customer service provided by Sales Consultant Jose Ángel Shiuk and Manager Isaac Cohen. Both were knowledgeable, helpful, and made the entire process smooth and enjoyable. If you’re looking for a hassle-free car buying experience with a team that truly cares, I highly recommend visiting Brickell Honda. Whether you’re in the market for a new vehicle or just want to explore your options, this dealership is definitely worth a visit! More