Brickell Honda

I have been leasing and/or buying cars/vans from Brickell Honda since 1988. Hoving owned a business in the area through 2003 - Alberto and Maria Alfonso's 'Brickell Gourmet Restaurant, it was simply a matte Honda since 1988. Hoving owned a business in the area through 2003 - Alberto and Maria Alfonso's 'Brickell Gourmet Restaurant, it was simply a matter of convenience for my employees and I. To date I have leased 18 vehicles from this dealership +/- 1 or 2. That said, I would have rated my most recent experience all 5s had I been able to get the car I really wanted at the price quoted to me. Credit scores, and not credit ratings are a big deal these days it seems, and having lost my wife a year ago this past Nov. apparently did not help matters either. I wanted to trade up from my 08 Accord LX to a 2011 Accord EX-L. The vehicle was prepped and papers prepared prior to my arrival. The credit check however wasn't, and that sent the deal out the window on the home stretch. I was not happy. In fact, I was furious. In the end I drove off in a Accord LX-P. NOT the car I wanted, but it was the best that I could do given my credit score, absent the fact that I have been doing business with Brickell Honda for DECADES. I feel that customer loyalty should be an element worth considering. Not just your credit. That said however, both gentlemen Jody and Sam were fantastic. Personable. Professional. Courteous. Understanding. Sympathetic even. In short the "mechanics" of the deal were not to my liking simply because my feelings got hurt when I could not get the car I really wanted. On a "human interaction" level both gentlemen were - in a word, gracious. that alone is a commendable trait in this day and age, specially in a car dealership of all places. More

Raymond Trull was a great salesman with whom to work. He conveyed the pros about the CR-Z without being pushy. He also walked us through the process so that everything went extremely smoothly. We would de conveyed the pros about the CR-Z without being pushy. He also walked us through the process so that everything went extremely smoothly. We would definitely recommend working Raymond to others! More

I am very happy with the purchase of my new Honda Accord. I was worried before buying a new car, however the salesman Mr. Guzman was very professional and courteous. I will recommend Brickell Honda to all I was worried before buying a new car, however the salesman Mr. Guzman was very professional and courteous. I will recommend Brickell Honda to all my family and friends. I love my new car. More

Just got home with my new Honda, and have to say; dealing with the Senior sales Consultant Emil, really exceeded my expectations. Not only he is a very knowledgable professional, but i also felt valued as a with the Senior sales Consultant Emil, really exceeded my expectations. Not only he is a very knowledgable professional, but i also felt valued as a customer, not pushed on my decisions or rushed to close a deal. The over all experience with Brickell Honda deserves a 5 star rating with no doubts! keep the good work and thanks for making this transaction a smooth and friendly process as possible. More

This was by far the best experience I have had at a car dealership. The sales guy, Atif was a total pleasure to deal with. He was honest and his priority during my visit was to find me the best deal for th dealership. The sales guy, Atif was a total pleasure to deal with. He was honest and his priority during my visit was to find me the best deal for the car I chose. I'm so happy I got the car I wanted and that the whole experience was far from the nightmare I thought it would be. Thank you so much Atif and Brickell Motors!!!! I'll definitely recommend you to all my family and friends. More

yo visite este dealer cuando llegue ahi este joven me atendio me brindo un excelente servicio y me ayudo en todo lo que estubiera a su alcanse para ke yo estubiera contento y hiciera negocio al final me atendio me brindo un excelente servicio y me ayudo en todo lo que estubiera a su alcanse para ke yo estubiera contento y hiciera negocio al final me gustaron los numeros ke me dio y el sevicio ke me brindo y si le recomiendo este dealer a la gente. gracias brickell motor por su servicio More

I would like to commend Jody Sinanan and Randy Cano for putting in the extra effort to be sure I was totally satisfied when purchasing my new Honda CR-V EX w/ Navi. You couldn’t find a better man for the j putting in the extra effort to be sure I was totally satisfied when purchasing my new Honda CR-V EX w/ Navi. You couldn’t find a better man for the job. Jody is proof positive that excellent service and the customer’s best interest is the number one reason I would recommend Brickell Motors to anyone that ask me. He educated me on the cost-benefit factor, exactly what options I needed and listened to my concerns. I would recommend Brickell Motors to anyone looking to buy a car, especially Jody who never pressured me or to pay more for one I had budgeted. This was a new way to buy a car for me and everyone there made it easy. I am very happy with my purchase and again would like to thank the Brickell Motors team for all their professional assistance. Kind Regard, Alex Holguin More

I was in a car accident and I needed a car asap.. Daniel Guzman walked me over to used car lot and showed me a variety of cars.. I told him my budget and he showed a GREAT 2007 Fit sport. I loved it as soon Guzman walked me over to used car lot and showed me a variety of cars.. I told him my budget and he showed a GREAT 2007 Fit sport. I loved it as soon as I saw it and ended up taking it. I am very happy to find a great dealer with great service! I definitely recomend Daniel Guzman for a go to guy! also Jose and Richard the finance guy treated me real good. very proffesional team that Brickell Motors has, keep it up guys!!! More

I was looking for a new car, well, a new car in particular.. Brickell Honda just happened to have it! Thanks to Oscar!! He works in sales and worked with me over the phone and through emails, filli particular.. Brickell Honda just happened to have it! Thanks to Oscar!! He works in sales and worked with me over the phone and through emails, filling out paper work and such. He actually is the only reason I found the car through facebook! (Thank you by the way..) He was so friendly and I will admit I'm a bit of a pain in the butt.. but he made my entire car buying experience better!. He knew I was coming to look at it.. and when I arrived, there it was waiting for me.. under a tent, washed..shiny.. beautiful.. staring at me... I was sold upon entering..He then had me meet with Jose Betances, Who was just as friendly as he was! They made all of that horrible car buying.. waiting.. sitting..paperwork,...experience great! Which by the way.. This is my 3rd car.. and that whole "4 hours of paperwork".. it wasn't like that here. I left and ate.. got paperwork, brought it back.. they didn't try to push it.. But I honestly honestly honestly.. love my car... and getting it wasn't some crazy stressful car buying situation. Service is everything to me, and here it was perfect... So thank you guys! Hopefully I wont need a new car for a while :) but I will absolutely recommend you guys to anyone I know looking for a new car! More

A good purchase begins and ends with the salesperson. Good price aside, I want to compliment Carlos Cruz for being an upstanding, honest salesman. My daughter was looking for a car. Other used vehicle Good price aside, I want to compliment Carlos Cruz for being an upstanding, honest salesman. My daughter was looking for a car. Other used vehicle places tried to take advantage of her but Mr Cruz did not. And he was very responsive to requests for particular information about the vehicle. That may partly be Honda Dealer Philosophy, but it has to be in great part due to Mr. Cruz as a good person. More