Brickell Honda

One of the worst experiences at a dealership! At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were b At Brickell Honda, I arrived on time for my official appointment at 10 a.m. and waited until 2 p.m. without being attended to. Meanwhile, they were bringing in and servicing walk-in customers who paid on the spot, and despite having an appointment and paying for the service, I had to wait hours without any justification! The cashier, Jhon Garcia, was disrespectful, rude, and highly unprofessional. He treated me with a dismissive attitude, ignored my questions, and extended the wait just to humiliate me and treat me like I was nobody. When I tried to question the lies and poor work they were doing, they responded badly and mistreated me, extending the wait time further. This place is a total mafia where only money matters. Customer service DOES NOT exist; they only seek to benefit those who pay immediately or their personal clients, regardless of respect or dignity for the new customer. A total embarrassment! I do not recommend this dealership to anyone. They only want to steal your time and money, and they treat people like trash. I hope they take action and do something about employees abusing their positions for personal gain. More

From the moment I call Brickell Honda Servicing, to my prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate prompt pickup of the car, Curtis, Miguel or Sam ensure that my service experience is exceptional. They dedicate the time to determine the appropriate maintenance due or any repair due to the wearing out of parts. With 175K + miles my Element is still safely going about town with my son driving the car that took him to preschool. My Passport is also continuing the same great ownership experience. After 49k + the Passport drives like new and is the car we rely on for our frequent long distance family trips. More

John is a fantastic person and very professional. He knows what he is doing has his customers I was treated with kindness He knows what he is doing has his customers I was treated with kindness More

I’m a fan of the Brickell Honda Service Department, and further, I’ve bought my last two vehicles from Brickell Honda. further, I’ve bought my last two vehicles from Brickell Honda. More

Quick and efficient oil change. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. They gave us estimates of all necessary maintenance but never pushed services on us. Will definitely come back. More

Miguel was the person helping me, he was great, attentive and professional! The waiting time was longer than usual. But I knew at all times my car was in great hands and professional! The waiting time was longer than usual. But I knew at all times my car was in great hands More

Excellent service provided with all details observed, fair parts pricing too. Would use them again for service on my Civic Type R. fair parts pricing too. Would use them again for service on my Civic Type R. More

Service manager took care of my issue very professionally and I thankfully. This is why we continue to purchase and I thankfully. This is why we continue to purchase More

I love Brickell Honda, Jose Fernandez is great! My family is happy with our Honda Pilot My family is happy with our Honda Pilot More

Mala experiencia no volveria a ir por su oficina, no explican la verdad y solo se aprovechan y si quieres recuperar tu auto tienes que pagar lo que ustedes piden sin explicarte antes lo que te cobraran. explican la verdad y solo se aprovechan y si quieres recuperar tu auto tienes que pagar lo que ustedes piden sin explicarte antes lo que te cobraran. More