Brickell Honda - Service Center

Honda you could’ve done better. As a loyal customer for many years I believe I could’ve gotten a better deal. Secondly, when I leased the new vehicle I was told that I would hav As a loyal customer for many years I believe I could’ve gotten a better deal. Secondly, when I leased the new vehicle I was told that I would have to make my first payment for the new vehicle that day and that I did not have to make the last payment for the old 2019 civic; however, Honda financial still deducted the payment for the old vehicle. Honda basically took over $600 from me in one month. I was then told that I would receive a check of the $266 that Honda took from me in a couple of weeks and it took basically 2 months to receive said check. Lastly, while at the dealer I was advised that they would remove the direct pay for the 2019 civic and be added to direct deposit for the new one and that was not done so I am now late to pay for the payment of November. Very frustrated and not happy. More

Easy to schedule my appointment and on time. Close to home and convenient and they have a pick up service if needed. Close to home and convenient and they have a pick up service if needed. More

Siempre que he llevado mi honda pilot para hacerle mantenimiento me han hecho un excelente servicio. Y no lo cambiaria. mantenimiento me han hecho un excelente servicio. Y no lo cambiaria. More

The service is very professional and friendly. Jorge Villa is an excellent seller. I have always bought cars at Honda Brickell, I wil recommend it. Jorge Villa is an excellent seller. I have always bought cars at Honda Brickell, I wil recommend it. More

I made an appointment and from the time I got there till my car was ready was less than 45 minutes everything was excellent my car was ready was less than 45 minutes everything was excellent More

Samuel do very well his job and is a very frendly person.Always traid to help people. person.Always traid to help people. More

I went to pick up my car and it wasn’t ready. They were looking for it and couldn’t find it. One of the employees forcefully spoke to me saying my car was lost and he started charging at me. I wa They were looking for it and couldn’t find it. One of the employees forcefully spoke to me saying my car was lost and he started charging at me. I was treated with no respect from the customer service outside. I have being taking my car to Brickell Honda for a long time. I did not like the experience this time and Won’t be going back. More

Los mecanismos son bien profesionales y La muchacha de servicio al cliente es especial la mejor servicio al cliente es especial la mejor More

Orlando and Aramis are an asset for your organization. They are courteous, professionals and knowledgeable. They are courteous, professionals and knowledgeable. More

I am happy with the company they are excellent when I go with my car they no took to long time ❤️ go with my car they no took to long time ❤️ More