Brickell Honda - Service Center

Amazing team work. Very friendly and helpful. Made the process very easy. Thank you for your help!! Very friendly and helpful. Made the process very easy. Thank you for your help!! More

Excellent service, advisor and the Lyft service, it facilitate me going and coming back to pick up the car facilitate me going and coming back to pick up the car More

Service was more than 3 hrs and my car was not washed which before with all my cars, the car was returned in perfect condition. Not happy at all! I made an appt before going which before with all my cars, the car was returned in perfect condition. Not happy at all! I made an appt before going More

I love that every time I come to the dealership, I am taking care of immediately. Whether that’s to just check in or to tell me just give us one moment and will be right with you I’m taking care of right taking care of immediately. Whether that’s to just check in or to tell me just give us one moment and will be right with you I’m taking care of right away. More

From out of town, car needed emergency services. Called at 7am and they took me immediately and provided transportation to and from hotel. A+++++ Service wasGreat!Very impressive and thorough Called at 7am and they took me immediately and provided transportation to and from hotel. A+++++ Service wasGreat!Very impressive and thorough More

El peor servicio y la peor comunicacion con el cliente en el area de servicio , en cuatro ocaciones me han hecho perder mi valioso tiempo y no me resuelven el problema, ahora llevare mi auto para otro dealer el area de servicio , en cuatro ocaciones me han hecho perder mi valioso tiempo y no me resuelven el problema, ahora llevare mi auto para otro dealer honda que no sea el de Brickell para que me arreglen el problema , estoy muy desepcionado con estas personas. More

Amazing team led by Curtis and his staff. Very honest and thorough. Made me feel at ease Very honest and thorough. Made me feel at ease More

The salesman Jackie was absolutely awesome he was on top of his game. The service department not so good not that great of communication and not to many parts in stock. of his game. The service department not so good not that great of communication and not to many parts in stock. More

I went to change the oil, they changebthe oil and rotate the tires in less than 30 min.itvwas great!!! the tires in less than 30 min.itvwas great!!! More

I booked online and included that I have a service contract and wanted the service available under that contract. I also called in to make sure a car wash was added. When I arrived, the technician was contract and wanted the service available under that contract. I also called in to make sure a car wash was added. When I arrived, the technician was condescending and curt and hesitant to assist. He finally pulled up my Honda Care deal. They said they would call when the car was ready within an hour. They did not call but I came to pick up the car 3 hours later after some morning meetings. I asked the cashier about some other services, including body work and window replacement as I have a service agreement for this and wanted to know if it could be completed at a later appointment. She was also curt and unwilling to assist. She told me to speak to my technician who had already been unhelpful with providing information on their services and the service contract process. I picked up my keys and car and my car had not been washed (3 hours later). I brought the keys back and had to wait 15 minutes for them to return. The car wasn’t washed. They just sprayed it down. I had to take it to a car wash to have it cleaned as spraying it down with water just made it streak. This dealership is close to my apartment but I’ll make the drive to find another dealership to have my body work done, oil changes, and windshield replaced. Overall disappointing experience and being sent a survey request 7 times with a couple of the links actually being links to the dealerships website is frustrating. More