2,567 Reviews of Brickell Honda - Service Center
Miguel was very kind and personal in assisting me with my vehicle. Over all great service from everyone, you were even able to get my car out sooner than first expected. vehicle. Over all great service from everyone, you were even able to get my car out sooner than first expected. More
The folks here are very thorough and professional, and they explain things very clearly. It also took less time than they initially estimated, which was a nice surprise. In short, they do good work here. they explain things very clearly. It also took less time than they initially estimated, which was a nice surprise. In short, they do good work here. Recommended! More
Quick and attentive service . I used a coupon for an oil change and it was an excellent value. I left my car far earlier than my appointment time and it was completed along with a recall service in less tha change and it was an excellent value. I left my car far earlier than my appointment time and it was completed along with a recall service in less than 2 hours. More
Vladimir is the best service advisor ever always goes above and behind Awesome and great. Always serviceable and willing to go the xtra mile. I own 4 Hondas currently never had any issues. above and behind Awesome and great. Always serviceable and willing to go the xtra mile. I own 4 Hondas currently never had any issues. More
Terrible experience with daughter's car...didn't do an actual good service and charged for things that weren't needed. Had to return for the actual problem a week later and no apologies from Manager and s actual good service and charged for things that weren't needed. Had to return for the actual problem a week later and no apologies from Manager and still I got charged again instead of being complementary for their mistake. More
D o not trust the service department! And do not trust Julian the service advisor. I have always had trustworthy mechanics so trust them with their advice. Unfortunately for me because I recently moved Julian the service advisor. I have always had trustworthy mechanics so trust them with their advice. Unfortunately for me because I recently moved to Miami and needed an oil change, I came here. First of all, even though I had a 7am appt, it still took 3+ hours for them to even assess my car. So be prepared to wait. After they finally assessed the car they told me the car needed to have the transmission fluid, brake fluid, and coolant fluid replaced because they were all "very bad." Having left my car records at home, I agreed. When I went home, my records showed that the transmission fluid had only been changed 10 months earlier, so there was no way that needed to be changed with such a short interval. What's worse is that Julian the service advisor told me that the transmission fluid needed to be changed every 30k which is wrong for my car based on the manual. While I won't ever know if the brake fluids and coolant fluids actually were in bad condition, I have doubts based on what they said about the transmission. Moreover, the labor costs here are twice as high as the the Honda dealership in another big city. I feel cheated out of $650 and worse, blatantly lied to. In summary: if you go, be prepared to wait for a long time, and know exactly what your car needs so they don't scalp you. I have learned my lesson. More