Brickell Honda - Service Center

My service representative was friendly, prompt, and professional. Thank you so much for the help! Great communications all the way through the process. Much appreciated! professional. Thank you so much for the help! Great communications all the way through the process. Much appreciated! More

I always get my Honda at this place they are excellent My blessings to all of them Ana Molina very helpful and supper caring I will always be their client My blessings to all of them Ana Molina very helpful and supper caring I will always be their client More

Great services, friendly staff, loved that they arranged for me to be able to go back to work and then they transported me back to Honda when my car was ready. for me to be able to go back to work and then they transported me back to Honda when my car was ready. More

Buen servicio.Amabilidad al llegarCalida bien Buen servicio. Amabilidad al llegar Calida bien venida. Rapides en el servicio y en la atencion al terminar el servicio. Gracias nos vemos pronto. Buen servicio. Amabilidad al llegar Calida bien venida. Rapides en el servicio y en la atencion al terminar el servicio. Gracias nos vemos pronto. Rosa More

Miguel was a great service advisor. He was very knowledgeable and had great costumer service skills. Would recommend to family and friends. Thank you for your help. knowledgeable and had great costumer service skills. Would recommend to family and friends. Thank you for your help. More

Buen trato lo que mucha demora en el cambio de batería dice que por poco personal lo demás excelente lo recomiendo Gracias buen día dice que por poco personal lo demás excelente lo recomiendo Gracias buen día More

Responsive and helpful service area. Great that loaners are provided if car has to stay over. Expensive but reliable repair work. Love the coffee machine. are provided if car has to stay over. Expensive but reliable repair work. Love the coffee machine. More

They are disorganized and put little effort in customer service. My experience for an oil change included mix-ups with appointment booking on their end, unhappy workers who don’t even greet the customers service. My experience for an oil change included mix-ups with appointment booking on their end, unhappy workers who don’t even greet the customers (with the exception of Julian), to being directed to my serviced car which they illegally parked in their handicap spot after the service was completed to find the plastic cover for my seat still in place. I don’t plan on returning. More

Very fast customer service. They always make you feel welcome. I will always recommend this dealership. Brickell Honda is the very best. I will be back. welcome. I will always recommend this dealership. Brickell Honda is the very best. I will be back. More

Bait and switch service “specials”… don’t tell you until you get there the meaning of the small print because no one from the service department will call you back. Turns out the Brake Pad Special is $119.9 you get there the meaning of the small print because no one from the service department will call you back. Turns out the Brake Pad Special is $119.95 plus shop fees and taxes for after market pads without rotor resurfacing. If you need rotors resurfaced it’s another $80 plus tax and shop fees… if you want OEM pads and your rotors need resurfacing it’s $329 plus… Bottom line… you get drawn in by specials that aren’t so special. I’ll go back to Braman Honda where they don’t use gimmicks to get customers. More