Brickell Honda - Service Center

Unprepared, I live hours away in the keys and don't visit Miami often. I made a specific appointment to take care of a right side control arm issue with my 2019 honda odyssey. When I dropped the car off I Miami often. I made a specific appointment to take care of a right side control arm issue with my 2019 honda odyssey. When I dropped the car off I was told it would take a day even if they had to order parts only to be told the next morning the parts would take another week to arrive. Wasted my entire trip and hours of my time. More

Haces un appointment y es por gusto estuve casi 4 horas para hacer un cambio de aceite considero que eso deja mucho que decir del servicio que ofertan ustedes .Por otro lado la atención del representante para hacer un cambio de aceite considero que eso deja mucho que decir del servicio que ofertan ustedes .Por otro lado la atención del representante no tengo quejas More

I usually go see Samuel but this time i was helped by Orlando! Super helpful and informative, I am extremely satisfied with my visit! Thank you guys ☺️ Orlando! Super helpful and informative, I am extremely satisfied with my visit! Thank you guys ☺️ More

First I want to say the service was good they didn't try to shove services I didn't need, I came in for what I ask for and they did it. the only thing that suck was the wait time I was there 8am left around to shove services I didn't need, I came in for what I ask for and they did it. the only thing that suck was the wait time I was there 8am left around 1230pm and that was for a diagnostic. Orlando my rep person was nice. More

I went to this place because, my A/C was not working, they got my car for 4 days, A/C works fine for 2 days, and them stop working again, I went back , supposedly they fix this t but is not working as it they got my car for 4 days, A/C works fine for 2 days, and them stop working again, I went back , supposedly they fix this t but is not working as it should. More

Excellent attention by Orlando Nova. That’s itThat’s it Excellent attention by Orlando Nova. That’s it That’s it That’s it That’s it That’s it Thank you. See you next time Excellent attention by Orlando Nova. That’s it That’s it That’s it That’s it That’s it Thank you. See you next time More

The service was timely and they fix the mechanical issue. The comunication with my assistance was easily, he respond promptly to my questions. The place will be used again. The comunication with my assistance was easily, he respond promptly to my questions. The place will be used again. More

I was called multiple times during business hours to provide information I had already provided. At one point I was woken up by a phone call. I don’t think it’s appropriate to call people before busines provide information I had already provided. At one point I was woken up by a phone call. I don’t think it’s appropriate to call people before business hours. The initial person I worked with, Karen, was very helpful. More

Bought a used car, took the car in for maintenance and after having the car for a year they told me that the cars brake have never been checked even though I've brought the car there multiple times for ch after having the car for a year they told me that the cars brake have never been checked even though I've brought the car there multiple times for check ups, when I last go the car back there were crumbs on the dashboard of the car. Usually get good service but this last time with the reveals of more things that needed fixing and getting my car back as a mess is highly unprofessional. Won't be bringing my car back here. More

My interaction was very smooth. The work and interaction was very professional. Service was provided in the time promised. I'm very pleased with my interaction with Jose the deadership. was very professional. Service was provided in the time promised. I'm very pleased with my interaction with Jose the deadership. More